ID Date Sub mitted Submitter or source Media Request, Question, Idea, Feedback, Feature Additional Comments / Research / Clarifcation Response / Evaluated by, date and findings / Alternatives Purpose / Benefit / Value Requirement Requirement ID if accepted Status with Dates
1 7/11/06 C. Costello Reporting "tool" that is easy to use, queries a relational DB, and provides nice looking reports both in charts and graphs.  To be able to create reports from the DB without requiring changes to the application front-end; to allow team to create reports for management; to allow team to develop reports for users ("canned queries"); to allow users to use the reporting tool before the application is completed and to assist them with defining their reporting requirements. Alternatives:
www.LogiXML.com (free);
www.stonefieldquery.com (free demo);
www.visualmining.com (trial copy);
www.businessobjects.com  (Crystal Reports XI free trial)
2 7/11/06 C. Costello Rich WYSIWYG XML / HTML editing and graphic tool   Alternatives:
http://webdesign.about.com/od/htmleditors/tp/ aatpwyswindows.htm
Macromedia Studio
Adobe Creative Suite Premium
NetObjects Fusion
MS FrontPage (too much code generated?)
3 7/11/06 C. Costello Dashboard Software to generate graphical images of AFCARS elements for CFSR and other State measurements
4 8/1/06 CWS Workers Survey of problems with CPSS It's very easy to loose what you input.  
5 8/1/06 CWS Workers Survey of problems with CPSS Lastly, I denoted that I spend a lot of time on CPSS.  This is due to my decision to input all documents into CPSS for tracking as well as to keep updated on all current logs/visits/court appearances, FIC's et al.
6 8/1/06 CWS Workers Survey of problems with CPSS  When typing in the CA52 screens, the key functions differ from word     documents and can be confusing. 
7 8/1/06 CWS Workers Survey of problems with CPSS ? Random Moment In Time (HIRMS) - what is done today, by whom, and what is the time spent on it?  BESDD HIRMS increased FMOs workload 300% (check with Emily)
8 8/1/06 CWS Workers Survey of problems with CPSS An administration] that knows each and every island, and really know what problems the different islands have to contend with while trying to do a good job
9 8/1/06 CWS Workers Survey of problems with CPSS To be able to print two CPSS screens together on one sheet of paper.  And/or also be given the option to input/type in notes below a shown screen before printing. (Ref: the lower half of a printed screen that is normally blank). The notes will be erased once the screen is printed or another screen is opened.    
10 8/1/06 CWS Workers Survey of problems with CPSS Unable to print two CPSS screens together (e.g.: CD14 & CD16) General Case Data - Display Case Process.  Each screen takes only half a sheet of paper & the other half is unused, it seems so wasteful.  
11 8/1/06 CWS Workers Survey of problems with CPSS Page 2 of the General Case Data - Display (CD16N) should give the TERMINATION DATE of the most current closing where services were rendered to a client thru an intake & create a UPDATE portion separately.  
12 8/1/06 CWS Workers Survey of problems with CPSS The 2nd page of the General Case Data - Display screen (CD16N) TERMINATION DATE changes when an 'UPDATE' is done.  This creates a problem for Closed Files, for its filing system (using the 3x5 cards prepared by the units) is by the most current Closing Date dated on the 3x5 in which services were given thru an intake, and does not include 'updates'.  When units or CWI request a record, they will often times request the given TERMINATION Date, & no 3x5 for that closing can be found. (No 3x5 card was prepared for an update closing.)  
13 8/1/06 CWS Workers Survey of problems with CPSS The Victim Data - Status/Disposition screen (CD39N) would allow only 'C, N, or U' for Status and will reject if one inputs 'S', or any other letter.  Also if it could be improvised that both CD39 & CD62 screens status’s are the same/match.  
14 8/1/06 CWS Workers Survey of problems with CPSS 36 screen does not allow for explanation of unsuccessful efforts to locate children 
15 8/1/06 CWS Workers Survey of problems with CPSS To be able to find a record on CPSS by its Old Oklahoma # (given on CD40 or CD22 screens).  (Currently only able to find a record thru the Case Name or CPSS#.)  
16 8/1/06 CWS Workers Survey of problems with CPSS Not able to trace a record on CPSS by its K, T, or H + 9 digit numbers (Old Oklahoma #s).   
17 8/1/06 CWS Workers Survey of problems with CPSS Would like to include additional information to the General Case Data - Display screen (particularly CD16N) placed BELOW or to the side of the given TERMINATION DATE, as follows:                 a.  The Type of Record (Payment ONLY, Sex Abuse, Adoption, Adoption Assistance, YSU, Foster, etc.)             b.  The Status/Disposition (C, N, or U) for this closing             c.  The youngest child's DOB, Child's Name optional             d.  Calculation of Destruction Date.  This Retention Period (calculated by the system) will require the information given (termination date, type of record, its status, & the youngest child's DOB) to determine the Destruction Date. This consistent calculation will definitely be an asset to the units & Closed Files.  No more varied dates, guessing, or human errors.      
18 8/1/06 CWS Workers Survey of problems with CPSS Provide more information in the General Case Data - Display (see Wish section below & consider deleting/replacing the Target Group Code & Date elsewhere).   
19 8/1/06 CWS Workers Survey of problems with CPSS Which now leads to Closed Files Request:  To do away with the 3x5 cards filing system & have a computerized system.  (Or if possible go paperless - storing client folder data on CDs or microfilm.)     Closed Files needs a database system that is current with CPSS input with basically all the information given as requested in #5 above.  CF felt that since each closed case record is required to have the CD16N screen printed & shown as the first document in its folder (top of Part II or by itself) all the data (#5) can easily be inputted for CF's new filing system.     Normally Closed Files assigns/reassigns a Terminal # (on the folder & 3x5 cards) for each new/reopened closed case accepted from CWS units.  If computerized, Closed Files would request a place to input the records assigned Terminal # & have a comment area that would show a log for each record’s activities.     This comment section inputted by CF per record – would show the records location/availability (indicating: who, when, where, & why record was sent out, if the record was sent to be stored at SRC/Outer Island/Unit, or was destroyed). This information should be accessible to the units (as read-only) to keep them well informed of the records whereabouts, if it is still in their unit, or who currently has the record. (Many workers do not know if the record is still in their own unit or where it was sent, missing volumes, etc.)    
20 8/1/06 CWS Workers Survey of problems with CPSS Space/Storage - is a constant problem in the units & Closed Files - having physical space to house the records, compounded with lawsuits to withhold destruction of any records at this time.   
21 8/1/06 CWS Workers Survey of problems with CPSS a capability to take a document such as sfhr and automatically input in cpss when needed.  being able to access multiple screens at any given time, regardless if i'm in the middle of inputting a log.
22 8/1/06 CWS Workers Survey of problems with CPSS A log document in word that would transfer to the log screen without problems - the log document would have appropriate margins and number of lines per page that would not all any deviations; 
23 8/1/06 CWS Workers Survey of problems with CPSS A more positive attitude around the office by superiors, especially in the area of supporting staff rather than punishing them. 
24 8/1/06 CWS Workers Survey of problems with CPSS A stated dress code.
25 8/1/06 CWS Workers Survey of problems with CPSS A system that automatically goes back and forth between screens so that errors can be corrected on each screen and then one can automatically return to the original screen without losing all the data initially input.  For example, when inputting a line of service and receiving an error message ''category code not found for client'', the system would automatically go to the eligibility category for that client so the correction can be made and then the system would automatically return to the line of service that was being input; 
26 8/1/06 CWS Workers Survey of problems with CPSS a. when adding a line of service, encountering error messages one-at-a-time which each require updates to other screens resulting in repetitious inputs over and over again;     
27 8/1/06 CWS Workers Survey of problems with CPSS Address major PIP compliance issues without line staff manual tracking for auditors 
28 8/1/06 CWS Workers Survey of problems with CPSS Afford remote/mobile access (input or download) for all users in the field 
29 8/1/06 CWS Workers Survey of problems with CPSS Again allow CA 36 and CA 39, 62, 64 to be reopened for changes by the SW or at the very least at the Supervisor's le
30 8/1/06 CWS Workers Survey of problems with CPSS Aid help (our 2 aids have their own caseloads and so are not available to help, so sw'r become super paper pushers... yet we're asked about FIC's and such.. I''d love to be seeing the families more and not just being pressed to pop by and check the PIP boxes   
31 8/1/06 CWS Workers Survey of problems with CPSS All sorts of tech problems.
32 8/1/06 CWS Workers Survey of problems with CPSS Also, if this [Closed Files] database system could generate a list of records by its Terminal numbers that are due for destruction by its fiscal year.  (Current method: Physically going thru all the shelved records, checking each case label, & removing the records that should be destroyed.)   Also would apply in generating listings for State Records Center, records that meet SRC specification for storage  
33 8/1/06 CWS Workers Survey of problems with CPSS An administration that is interested in what we as line workers think.
34 8/1/06 CWS Workers Survey of problems with CPSS An available contact person who can solve computer problems and not refer me to somebody else.
35 8/1/06 CWS Workers Survey of problems with CPSS An easy access ''desktop'' reference on my computer that has relevant information specific to my job duties and responsibilities. 
36 8/1/06 CWS Workers Survey of problems with CPSS An office that has some open space and tables so that there is work space.  I don't have enough space in my office to keep it all.  I think things should be configured so that our crises are in addressing the kids and families not our ongoing crises with where to find papers and how to figure out this and that.  
37 8/1/06 CWS Workers Survey of problems with CPSS An organized work envirnment and a manageable caseload (not one that extends 1 1/2 hr north and 2 hrs to the south... it wastes so much time just driving! and then no OT when far off to be more efficient!  
38 8/1/06 CWS Workers Survey of problems with CPSS Another concern is trying retrieve a clients name from NS02. A child's name can be changed by way of adoption, or name given by parent was wrong which sometimes it usually because the child was born with a different name, or different last name, or even also known as,  and the birth certificate would confirm that answer.  
39 8/1/06 CWS Workers Survey of problems with CPSS Another problem is trying process Medquest applications, Child Care Connection applications, HUD applications, Social Security applications, Birth Certificates application, and  BESSD applications electronically for foster children only.  For example; Medquest requires Picture of Foster Child for Eligibility Review, Social Security requires Birth Certificate, Medical or Dental Card, Child Care Connection, Schools requires Birth Certificate and Immunization Record.
40 8/1/06 CWS Workers Survey of problems with CPSS Auto notifications and remote access by crisis social workers?
41 8/1/06 CWS Workers Survey of problems with CPSS automated generating of notices, correspondence
42 8/1/06 CWS Workers Survey of problems with CPSS Automation of the workflow to reflect typical case activities 
43 8/1/06 CWS Workers Survey of problems with CPSS AWW available for all workers in all units, i.e. better consistency across units regarding policies.
44 8/1/06 CWS Workers Survey of problems with CPSS inputting the same information in multiple screens for each family member;     
45 8/1/06 CWS Workers Survey of problems with CPSS Background clearances
46 8/1/06 CWS Workers Survey of problems with CPSS Be able to see more information at one time? 
47 8/1/06 CWS Workers Survey of problems with CPSS being able to log on ''CPSS'' as it is helpful for indicating specific recepient case is going out to and/or for mail coming in.  
48 8/1/06 CWS Workers Survey of problems with CPSS Better air quality in the building (air fliters and purifiers.)
49 8/1/06 CWS Workers Survey of problems with CPSS Better PC's.
50 8/1/06 CWS Workers Survey of problems with CPSS c.  inputting name, address changes with history menus only changes some information and not all; 
51 8/1/06 CWS Workers Survey of problems with CPSS cap on case load 
52 8/1/06 CWS Workers Survey of problems with CPSS CD14 and CD40 screens should ''work together'' - updating one should automatically update the other.
53 8/1/06 CWS Workers Survey of problems with CPSS Change of services and forms are constantly happening, make it way to difficult to keep up with so many changes. Who makes all this busy work.
54 8/1/06 CWS Workers Survey of problems with CPSS Check lists for what to do and what form to fill out and what to enter into CPSS for all the various actions a worker might do regularly.
55 8/1/06 CWS Workers Survey of problems with CPSS checklists on the system to ensure assessment/case management services are being completed as required by PIP
56 8/1/06 CWS Workers Survey of problems with CPSS codes are not user friendly 
57 8/1/06 CWS Workers Survey of problems with CPSS Concerns are accessing information from CPSS. Their is alot of keystrokes in order access information.
58 8/1/06 CWS Workers Survey of problems with CPSS Condense information so that less screens would be needed.
59 8/1/06 CWS Workers Survey of problems with CPSS confidentiality and expungement capabilities 
60 8/1/06 CWS Workers Survey of problems with CPSS Conversion of CPSS and pre-1992 paper docs converted/entered as they are being used (“called up”)
61 8/1/06 CWS Workers Survey of problems with CPSS Copy and Paste function (from word to CPSS) is not always recognized and    characters come out strange -  then you have to correct all the wrong     characters.  For example you could type “ “ in a word document and when it     is put into CPSS – it shows up as a “?” 
62 8/1/06 CWS Workers Survey of problems with CPSS CPSS and HAWI need to be able to talk to each other (scrape info from one to the other)
63 8/1/06 CWS Workers Survey of problems with CPSS CPSS and LRF currently allow us to make automatic claims for Title IVE through the integrated Payment, Licensing Resource File, and Client/Case Subsystems. To maintain and enhance our ability to claim Federal funds for Adoption & Foster Care as well as to report for AFCARS, it would be essential to have a system that supports these areas.  
64 8/1/06 CWS Workers Survey of problems with CPSS CPSS is not user friendly or easily used with MS Word or voice recognition type software.
65 8/1/06 CWS Workers Survey of problems with CPSS CPSS is not user friendly; if you hit the wrong key, you get kicked out CPSS times out When you are entering into a log and get a phone call, you cannot toggle to another case without losing what you were entering  When filling out this survey she was backed out to refresh and lost entered information (had left desk for about 10 mins and is at WBC)
66 8/1/06 CWS Workers Survey of problems with CPSS Creating a new system for Closed Files would definitely be a giant step forth & relieve the preparation for CWS units who can use that extra time assisting their clients.
67 8/1/06 CWS Workers Survey of problems with CPSS CWS has done a better job in allowing parents to use alternative services that may be more culturally/spiritually appropriate for them.  However, certifying these alternative methods of services will need to be assessed further.    
68 8/1/06 CWS Workers Survey of problems with CPSS CWS staff attends trainings throughout the year on a variety of topics related to CWS. I believe that trainings are really important for staff to improve skills regarding our work with children and families.  
69 8/1/06 CWS Workers Survey of problems with CPSS Delayed response time.  Systems are too slow.  
70 8/1/06 CWS Workers Survey of problems with CPSS Difficulty with ''log.doc'':  transferring word documents into CPSS; 
71 8/1/06 CWS Workers Survey of problems with CPSS Dinosaur, no info transfers and there's always something that no one knows how to fix or figure out.  Seems we're always reinventing the wheel over and over, the system is very fragmented and there is really no resource place where anyone knows, so it's always a research project to figure out too many things.  Try streamlining, there seems to be no reason to most of the changes and decisions... I guess because there is generally no input possible from workers.
72 8/1/06 CWS Workers Survey of problems with CPSS dismantle cpss and shift to a fully functional web-based system such as SACWIS (previewed in 2003) 
73 8/1/06 CWS Workers Survey of problems with CPSS doc pmts. are difficult to prorate.
74 8/1/06 CWS Workers Survey of problems with CPSS Document management
75 8/1/06 CWS Workers Survey of problems with CPSS easy navigation of system, user-friendly, social work meaningful and based for organizing data/case files, ticklers, a worker's tool vs. a system of data collection and reporting/inputting  
76 8/1/06 CWS Workers Survey of problems with CPSS E-mail that doesn't go down all the time. Our unit was without lotus notes for six months.
77 8/1/06 CWS Workers Survey of problems with CPSS Emphasis on recruiting foster homes. 
78 8/1/06 CWS Workers Survey of problems with CPSS Entry button for questions, ideas and problems
79 8/1/06 CWS Workers Survey of problems with CPSS Expungement rules and removal strategies
80 8/1/06 CWS Workers Survey of problems with CPSS For legitimate reasons there are certain screens that can be updated only    once by the social worker.  However, I believe that information does change    during the course of the investigation and/or case that warrants there being     more than one opportunity to update a screen.  
81 8/1/06 CWS Workers Survey of problems with CPSS For previous foster homes in each case, if only we could access the previous names and addresses that had the child in previous years.
82 8/1/06 CWS Workers Survey of problems with CPSS Getting logged off narratives too quickly (CA52); 
83 8/1/06 CWS Workers Survey of problems with CPSS Have the screens prompt each other -
84 8/1/06 CWS Workers Survey of problems with CPSS Having the capability to stop a room and board payment before the end of the month.  Avoiding overpayments.  Right now when a child goes home and we stop the room and board the payment was issued out so an overpayment was created.    
85 8/1/06 CWS Workers Survey of problems with CPSS Help needed is not inside CPSS
86 8/1/06 CWS Workers Survey of problems with CPSS Higher pay.  Higher raises.
87 8/1/06 CWS Workers Survey of problems with CPSS I am a foster care licensing social worker - my wish list is partially listed above:  More user friendly - Need a system that is windows like with drop down menus and screens that open multiply and logically follow when doing inputs (error messages that tell you what is missing/needed to complete the input).  This will make it easier to read as well.  
88 8/1/06 CWS Workers Survey of problems with CPSS i don't know how to make it better, it just does not work for me. 
89 8/1/06 CWS Workers Survey of problems with CPSS I get interrupted by a phone call and get closed out of the screen. Pisses me off big time.
90 8/1/06 CWS Workers Survey of problems with CPSS I wish I had a MCC created web-based application that followed the child from initial services through to closing of the case.  
91 8/1/06 CWS Workers Survey of problems with CPSS I would appreciate more training.  When I started in this position, my training came from my first supv. (now on #3 supv.) and the current social worker.
92 8/1/06 CWS Workers Survey of problems with CPSS I WOULD LIKE TO SEE CPSS ENTIRELY UPDATED TO A CURRENT MS WORD SYSTEM WITH THE MOST CURRENT SOFTWARE.
93 8/1/06 CWS Workers Survey of problems with CPSS Ideally, in the situations where there is extreme distress where the psychological/mental health of the child is obvious; crisis social workers to come for immediate on-site assessment/interview and greater effort to place child with a family member.
94 8/1/06 CWS Workers Survey of problems with CPSS if you go out on an investigation and cant find family immediately, it looks as if there were no attempts because the only date input is the date of the face to face with the child.
95 8/1/06 CWS Workers Survey of problems with CPSS if you put a piece of info into one place in case and that info is needed in other places it does not do this. you must open every spot and do it individually. 
96 8/1/06 CWS Workers Survey of problems with CPSS if you put a piece of info into one place in case and that info is needed in otherplaces it does not do this. you must open every spot and do it individually. system is slow. cumbersome. it doesn't wrap around when doing logs. you can't retrieve info if you push wrong button.  
97 8/1/06 CWS Workers Survey of problems with CPSS Improve morale:  “worker” in the hat; once a month, note something positive about that person
98 8/1/06 CWS Workers Survey of problems with CPSS Improve response time.
99 8/1/06 CWS Workers Survey of problems with CPSS In addition, CWS staff should attend national conferences.  I believe this will help gain a national perspective on the work that is done locally.  In addition, it would provide an opportunity to network on a nationally level.  I will email more any additional wishes.... 
100 8/1/06 CWS Workers Survey of problems with CPSS In addition, the services such as parenting classes, substance abuse treatment and monitoring, anger management, counseling, and the like have been appropriately utilized to strengthen parents’ abilities in caring for their children.  
101 8/1/06 CWS Workers Survey of problems with CPSS In CA50, CS28 and CD24 screens when info is input sometimes get a message that it can't be done because another field is not updated, but does not say which field need to be updated.  It would help if it would tell you what field needs to be updated.
102 8/1/06 CWS Workers Survey of problems with CPSS In-context and case-specific training and help desk support are needed.
103 8/1/06 CWS Workers Survey of problems with CPSS integration of client, service, provider/resource management, foster homes,financial/fiscal management, staff management-workload tracking/assignment/service history, correspondence and templates, tools, court documents, statutes, rules, procedures interface of data 
104 8/1/06 CWS Workers Survey of problems with CPSS it doesn't wrap around when doing logs. 
105 8/1/06 CWS Workers Survey of problems with CPSS It is antiquated. It is based on the old dos system and very unfriendly. There are to many screens and way to many codes to remember. The problems with it are more numerous than I have time to list. A windows based program allowing instant access to all information on a family would be very helpful.
106 8/1/06 CWS Workers Survey of problems with CPSS It is difficult to copy and paste from CPSS to other docuements.
107 8/1/06 CWS Workers Survey of problems with CPSS it is too complicated and confusing
108 8/1/06 CWS Workers Survey of problems with CPSS it lacks the capacity to input valuable information exceeding three lines on child/parent specific screens.  when inputting logs, one needs to be cautious about the length of a word or sentence as CPSS will not automatically start a new line when needed - this is absolutely frustrating.  the system is old.
109 8/1/06 CWS Workers Survey of problems with CPSS It would benefit us to also have the client and case assessment tools/instruments directed integrated in the intake and case subsystems.
110 8/1/06 CWS Workers Survey of problems with CPSS Laptop compatible system?  
111 8/1/06 CWS Workers Survey of problems with CPSS Less negative talk about clients by staff.
112 8/1/06 CWS Workers Survey of problems with CPSS log of contact: have some kinds of sound that will warn me that I am almost to the other side of the page or do like it does in WORD where it automatically goes to the next line.
113 8/1/06 CWS Workers Survey of problems with CPSS log of contact: I sometimes imput wrong date and time but I cannot delete even tho I have not imput any logs.   RU20: HAVE TO IMPUT ANSWERS TO BIRTH PARENTS INFO. ETC                
114 8/1/06 CWS Workers Survey of problems with CPSS LRF (licensing) does not interact with CPSS - in LRF cannot find a list of all foster children ever placed in a foster home - in CPSS cannot access a list of all the foster homes in which a child has ever been placed.
115 8/1/06 CWS Workers Survey of problems with CPSS Maintaining the connection with biological parents is crucial and is strongly encourage if and only if deemed appropriate.  
116 8/1/06 CWS Workers Survey of problems with CPSS make a contact for fax  FAX, we use that so much anymore and CPSS does not allow you to put that in. -
117 8/1/06 CWS Workers Survey of problems with CPSS Make CPSS more efficient.
118 8/1/06 CWS Workers Survey of problems with CPSS ''Mass update'' screens such as used ''CU51'' for all family members for all screens (28 screens; RU10, 15, 20 screens; CU 22/24; CU 40/42).  For example, if adding a 28 screen, being presented with options for each of the children listed in the case on one screen to add legal event, date, status, type of hearing; 
119 8/1/06 CWS Workers Survey of problems with CPSS more case workers to meet deadlines & expectations (i.e., ohana conferences, FIC, SPA conferences, etc.). 
120 8/1/06 CWS Workers Survey of problems with CPSS More Hale Kipa student advocates, this is a great service provider and really fills in the gaps for the foster parents and takes the load off our support staff.
121 8/1/06 CWS Workers Survey of problems with CPSS More positions i.e. to help with the filing, other mundane tasks and general upkeep of case files to make it easier to maintain the additional monitoring that the pip requires.
122 8/1/06 CWS Workers Survey of problems with CPSS More social workers to keep my case load managable. 
123 8/1/06 CWS Workers Survey of problems with CPSS more support staff to help with the little things of the job that pile up and get overwhelming. 
124 8/1/06 CWS Workers Survey of problems with CPSS multiple entries for identical information already found in system 
125 8/1/06 CWS Workers Survey of problems with CPSS multiple screens (to do input and also check information at the same time.)
126 8/1/06 CWS Workers Survey of problems with CPSS My job description would actually fit what I really do, it doesn't do that now, and if I don't do all the papers, who get the kids in school, into svcs, etc.  Wouldn't it be more efficient and effective to have support staff doing this?
127 8/1/06 CWS Workers Survey of problems with CPSS Need a way to capture workload at the moment.  I volunteered to assist with input into a new system as it pertains to LRF - I don't do enough CPSS inputting to be much of a contributor.  Workload right now very heavy but if there is ever a time when there is time I would like be happy to give input.  I also worked for 19-plus years in the State of Oregon - two systems, trained in the archaic one much like CPSS and also on the new FACIS (Family and Children Information System) implemented a few years before I left the agency.)   
128 8/1/06 CWS Workers Survey of problems with CPSS Need access to the licensed resource file to see what homes are licensed and who was denied 
129 8/1/06 CWS Workers Survey of problems with CPSS Need to not lose anything entered into the system (cc:  auto-save?) 
130 8/1/06 CWS Workers Survey of problems with CPSS No history pre 1992 conversion date
131 8/1/06 CWS Workers Survey of problems with CPSS No other problems come to mind except those that generally come to my attention when providing technical assistance to line staff (CWS).  The problems that come to my attention are usually triggered by line staff not understanding how to reflect service delivery into CPSS/LRF because of lack of training and understanding how to enter data.
132 8/1/06 CWS Workers Survey of problems with CPSS No spell check
133 8/1/06 CWS Workers Survey of problems with CPSS no word processing capability
134 8/1/06 CWS Workers Survey of problems with CPSS Not being able to correct logs of contacts after F11 them, I understand why that has happened but I believe at the Supervisor's level they should be able to go in and change logs for the SW's.
135 8/1/06 CWS Workers Survey of problems with CPSS Not enough log of contacts screens in LRF CPSS for foster care licensing.
136 8/1/06 CWS Workers Survey of problems with CPSS On the investigative screens, there should also be a way to insert a date of ''attempted contacts''.  
137 8/1/06 CWS Workers Survey of problems with CPSS one SSA to each social worker 
138 8/1/06 CWS Workers Survey of problems with CPSS only one screen can be viewed at any given time 
139 8/1/06 CWS Workers Survey of problems with CPSS Only that at times, I may not pay attention and the wrong information is put into the wrong case file OR I log into the wrong date and/or time.    I chose not to ask for Section approval to delete the log as it takes too much time and effort.  Instead, I will make a notation on a log prior to or after the incorrect listing that notes the information to be incorrect.  The problem is me and not CPSS.  It is my opinion that the current system is indeed user friendly and any changes made will of course meet with resistance by those who continue to complain instead of being solution focused or by those who fear change. 
140 8/1/06 CWS Workers Survey of problems with CPSS Parking for employees and for visitors.
141 8/1/06 CWS Workers Survey of problems with CPSS Problems I experience with the current ''system'' is it doesn't use the standard key usage. In the current CPSS system the <enter> key; punctuation keys; and, the direction/arrow keys  call for a different set of rules and I tend to either make a mistake and have to redo it or type slow to compose the info I need to get to the social worker expeditiously. 
142 8/1/06 CWS Workers Survey of problems with CPSS Problems I have experienced using CPSS system:  Have come across cases where the Victim Data - Status/Disposition (CD39N) did NOT match the Investigation Summary Worker's Findings (CD62N)- conflicting data CD39 showed 'N',  but CD62N showed 'C' (or visa versa).   
143 8/1/06 CWS Workers Survey of problems with CPSS Rapport and trust building is critical when working with the children and their families.  Having enough time to build trust and rapport is always an issue.  I would wish for more time for example to meet with the children and the families outside of the regular work hours.  This would require the authorization of overtime for such activities as Ohana Conferences, Youth Circles, and other types of safety planning meetings with the families.    
144 8/1/06 CWS Workers Survey of problems with CPSS Re: Outstanding Overpayments and Claims Report Printouts (each month) I would suggest that they include the warrant #s for the overpayments. I think that helps to reassure that we have the correct entry and it also enables us to track the payments and/or status of payments through the ps41.  
145 8/1/06 CWS Workers Survey of problems with CPSS Reduce time spent in office: I spend about 80 % in the office for CPSS. The other 20% is for filing court documents with Family Court, Submitting MedQuest Applications to MedQuest, and distributing and returning  Ponies from Units to Section Unit. Assisting walk in or calls from clients, providers, or attorneys.
146 8/1/06 CWS Workers Survey of problems with CPSS Regular supervision meetings.  
147 8/1/06 CWS Workers Survey of problems with CPSS Resolution to retrieving a clients name from NS02:  The solution would be to enter the last and first name by way of question and the CPSS Web System would disclose adopted name, sur name, and parents information to confirm this child. Because most of the time the child has 2 last names, therefore the CPSS Web System would indicate who the parents are and similar last names.  
148 8/1/06 CWS Workers Survey of problems with CPSS Resolution to trying to process Medquest applications etc.: Resolution: Why not scan Birth Certificate, Social Security Card, Medical Card, Dental Card, Picture, Immunization Record, Physical Report, TB Clearance Record, apply electronically and submit information. Agency will confirm application received. This will minimize a worker transporting application to the various agencies, minimize gas, utilizing worker for other important issues at hand.
149 8/1/06 CWS Workers Survey of problems with CPSS situation: I'm inputting different information into case XX. Then I remember an important log that I need to enter. I do a cs04 and then case #......enter. It gives me the cs04 of the case that needs the log input. I do a ca52, *....enter. It flips back to Case XX. This is one time where the defaulting isn't set up good. Yes, we need to be careful and look at every screen before inputting anything but if there's something that could be done to improve this, then it should be done. Let's face it, we all make mistakes, so why not help to make it easier
150 8/1/06 CWS Workers Survey of problems with CPSS Smaller case load for workers.  Hire more trained staff.  More staff with MSWs. 
151 8/1/06 CWS Workers Survey of problems with CPSS So many families have severe money issues and housing issues.  I work in cases where DOH is spending fortunes on therapy for a problem that could easaily be corrected by housing.  if someone can't afford housing and is so stressed, therapy is not the answer always. we need more concrete real world answers for our clients
152 8/1/06 CWS Workers Survey of problems with CPSS SOFTWARE AND A RECORDER THAT CAN BE USED IN THE FIELD THAT CAN BE DOWNLOADED ONTO CPSS DIRECTLY WITHOUT CUT AND PASTE.  THIS WOULD SAVE CONSIDERABLE TIME AND PROMPTNESS OF ENTIES.  
153 8/1/06 CWS Workers Survey of problems with CPSS specialized units (i.e., casemanagers in one unit, assessment workers in another unit, permanency workers in another & payment only workers in another, etc.) 
154 8/1/06 CWS Workers Survey of problems with CPSS Staff would benefit from initial and refresher training that addresses the actual workflow and how to reflect that in CPSS & LRF
155 8/1/06 CWS Workers Survey of problems with CPSS Support staff that show up for work. 
156 8/1/06 CWS Workers Survey of problems with CPSS system does not allow access or ability to correct errors once saved 
157 8/1/06 CWS Workers Survey of problems with CPSS system does not provide necessary pip compliance response time recordings 
158 8/1/06 CWS Workers Survey of problems with CPSS system is not available 24/7, despite operations running 24/7 
159 8/1/06 CWS Workers Survey of problems with CPSS system is slow. cumbersome.
160 8/1/06 CWS Workers Survey of problems with CPSS System is too slow
161 8/1/06 CWS Workers Survey of problems with CPSS System is unable to collect data.  For example, it is unable to calculate how many face to face contacts have been made in a month.  It is unable to calculate how many ifsp's, ieps or ohana conferences done in one month.
162 8/1/06 CWS Workers Survey of problems with CPSS System Redundant - need to enter same info over and over  
163 8/1/06 CWS Workers Survey of problems with CPSS system screens are not comprehensive of actual workload performed 
164 8/1/06 CWS Workers Survey of problems with CPSS system tends to move slow; difficult to close a case where a child is identified as a family member in a certain case but is no longer in the case but is part of another case (i.e., payment only or permanency w/an open CA28)--you can't touch that child's CA28 unless that case is assigned to you or your unit, which means the case where the child is active in would need to be re-assigned to the worker trying to close his/her case--does that make sense?; slows things down when a worker cannot get back into investigative screens when errors are made & need revisions. 
165 8/1/06 CWS Workers Survey of problems with CPSS System too cumbersome to navigate:     
166 8/1/06 CWS Workers Survey of problems with CPSS Thank you for taking the time to read this & including me in this survey.  
167 8/1/06 CWS Workers Survey of problems with CPSS The ability to work on more than one CPSS screen at a time.  (Or, if the system already has this capacity, training to staff on how to utilize this option.  
168 8/1/06 CWS Workers Survey of problems with CPSS The backspace key is not user friendly
169 8/1/06 CWS Workers Survey of problems with CPSS The current CPSS backspace and shift/other key functions are old.  It is inconvenient and a lot of my mistakes are due to pressing backspace to delete or pressing enter which causes me to lose my work.  I have a lot of logs on 52 screen that are blank due to pressing enter instead of save.
170 8/1/06 CWS Workers Survey of problems with CPSS The CWS screens should be designed similar to the LRF screens, but enhanced where after you save information on one screen it takes you to the next screen (page) that you must complete in order to continue, rather than the current going in and out of the various screens, i.e., 14, 16, 22, 40, 10, 15, 28.  This would eliminate screens not being completed timely or at all.  The system should alert you that the case input is not complete or complete with a tickler to alert you about what information you are missing.  
171 8/1/06 CWS Workers Survey of problems with CPSS The fact that there is no word wrap is really difficult to deal with.
172 8/1/06 CWS Workers Survey of problems with CPSS The inability to make corrections to a log in a timely fashion. 
173 8/1/06 CWS Workers Survey of problems with CPSS The LRF should include log of contact screen 
174 8/1/06 CWS Workers Survey of problems with CPSS The payment part as stated above with providing a notation on the reimbursement checks that once a unit authorizes the warrant or check is issued out of the main office on Oahu.  
175 8/1/06 CWS Workers Survey of problems with CPSS The system backs out to quickly
176 8/1/06 CWS Workers Survey of problems with CPSS The system is extremely unfriendly to users.  User must constantly look up and/or remember codes to do what we want to do.  How about trying a window-based system?  
177 8/1/06 CWS Workers Survey of problems with CPSS The system would also need to continue allowing us to track our clients in care or getting any other array of services, and benefits.
178 8/1/06 CWS Workers Survey of problems with CPSS There are several areas that could be improved - here are few - I will email any more concerns at a later date:  
179 8/1/06 CWS Workers Survey of problems with CPSS There are too many duplication of enties which is a poor use of time.
180 8/1/06 CWS Workers Survey of problems with CPSS There is no spell check.
181 8/1/06 CWS Workers Survey of problems with CPSS There should be a way to capture historical information, such as how many days for reunification.  
182 8/1/06 CWS Workers Survey of problems with CPSS Time given to input info without having to start over because I needed to leave my desk for more then five minutes.
183 8/1/06 CWS Workers Survey of problems with CPSS Timing out when you are called away (ie pick up a phone call, talk to someone).  I am a licensing worker and most of my input into the system is done in LRF although searches are done in CPSS when completing background clearances for licensing and determining what services and payments have been received by foster parents.  
184 8/1/06 CWS Workers Survey of problems with CPSS to be able to enter a child's dental hist
185 8/1/06 CWS Workers Survey of problems with CPSS to be able to prorate difficulty of care payments.  Currently the units need to be calculated manually if service is for less than a month.  
186 8/1/06 CWS Workers Survey of problems with CPSS to have a method of tracking annual clothing expenditures per child.  
187 8/1/06 CWS Workers Survey of problems with CPSS Too many codes to remember.
188 8/1/06 CWS Workers Survey of problems with CPSS Too many screens; not good navigational tools. 
189 8/1/06 CWS Workers Survey of problems with CPSS Too may keystrokes.   For example; If you would like to know when was the last physical done for a foster child you would either; 1- Go into the case file section 3 or 6 and look for the physical report. 2- Go into CPSS, NS02 enter name of child, CS04 select sel, CD22 select sel, and enter to second screen. OR 3-  Unit 55 has it set up to where the Social Service Aide hold orginal Physical Report and copy in Master File held with Clerk.  
190 8/1/06 CWS Workers Survey of problems with CPSS Too numerous and complex to explain.  For example:  I took some valuable time earlier this morning to fill out this survey at length because I feel it is important that somebody is willing to listen to a line worker that has requested problem solving for years with no results.  When I clicked on the ''Submit this survey'' selection, a notice appeared that ''This page cannot be found'' my original survey comments could not be retrieved by clicking the back arrow.  Help!
191 8/1/06 CWS Workers Survey of problems with CPSS Too slow
192 8/1/06 CWS Workers Survey of problems with CPSS Tools that are needed to get the job done.  For example: batteries and USB cable for our digital camera that has a full memory with photos waiting to be downloaded.
193 8/1/06 CWS Workers Survey of problems with CPSS Tracking Timely Response: If an intake is assigned to assessment worker the clock starts ticking.  In a lot of cases the 24 hour period is tracked by day and not by actual hours.  Thus, it sometimes appears that the timely response was not met. 
194 8/1/06 CWS Workers Survey of problems with CPSS Tracking Timely Response: Sometimes an intake is generated but not yet assigned to the assessment worker and it appears that the assessment worker did not meet the requirement. 
195 8/1/06 CWS Workers Survey of problems with CPSS transaction entries in order to access screens is cumbersome
196 8/1/06 CWS Workers Survey of problems with CPSS U,V,R etc drives. Too many drives. One place for forms, one place for files, updated service provider lists. 
197 8/1/06 CWS Workers Survey of problems with CPSS Unable to search by social security number   
198 8/1/06 CWS Workers Survey of problems with CPSS Unfortunately, the help that I need will not be remedied by a change to CPSS.  But thanks for asking (Jalene-Ann K. Mastin)
199 8/1/06 CWS Workers Survey of problems with CPSS Updated computers that burn to cd for a start. 
200 8/1/06 CWS Workers Survey of problems with CPSS Used the 6.0 HANA system used at BESSD to maintain provider screens for child care licensing.  The LRF should be more like that and a way to keep paperless record of all of the licensing requirements on the foster care families. (including a way to maintain the information on the background clearances done)  
201 8/1/06 CWS Workers Survey of problems with CPSS VCM workers take on ICPC & courtesy cases to lower case loads in case management regardless of whether they're out-of-home placements or not. 
202 8/1/06 CWS Workers Survey of problems with CPSS Video conferencing and webinars
203 8/1/06 CWS Workers Survey of problems with CPSS Way to print out a workload with due dates for relicenses or next date an annual criminal record/background clearance due.  Monthly printouts are already outdated by the time it arrives in the office a week after the capture date. 
204 8/1/06 CWS Workers Survey of problems with CPSS we are not able to move easely between screens, we have to go out completly of a payment screen and go into a cd22 for instance to get information on a child and than have to back and start the payment screen all over.
205 8/1/06 CWS Workers Survey of problems with CPSS We need the system to be organized in a more transparent way.  It's far to easy to loose forever information you've entered -- there should be a built in check before information you've entered disappears
206 8/1/06 CWS Workers Survey of problems with CPSS What do you wish….is a loaded question…  Here are a few of my wishes, but are not limited to the following:  I believe the Child Welfare Services (CWS) has begun to assess and utilize the strengths of the family and their support network of extended family and friends in order to produce service plans that are successful in maintaining/reunifying the family with their children.    When a family is temporarily and/or permanently unable to provide for a nurturing and safe environment for their children, CWS, has a good track record in utilizing kinship care as a secondary placement.  
207 8/1/06 CWS Workers Survey of problems with CPSS What would be a resolution to concerns on accessing information from CPSS:  Any Supervisor, Secretary, Social Worker, Assistant, Aide, Clerk would be able to access information by simply asking a question from the CPSS Web System.   Most of everyone uses Internet to access the web service for information. If the CPSS system was set up that way because all information has to be inputted into the CPSS System from payments, foster board payments, physical date, goals, services, social security number, date of birth, etc. etc. Then it is possible to set up this way by simply entering Family Member Name and asking a question.? Each position will have a certain level of authorization to access. This will help assist clients faster then leaving a message for the Social Worker to call the client back to inform them when is their next court hearing date, pre hearing date, time, and place, when foster board payments were sent out, when purchase order payments were approved, last physical exam, who is the PCP, Medical Card Number, Dental Card Number, Social Security Number,  etc
208 8/1/06 CWS Workers Survey of problems with CPSS When an update on one screen does not reflect all household.
209 8/1/06 CWS Workers Survey of problems with CPSS When assisting children and interacting with the families, it would be great to have a second asst/aide with me.  
210 8/1/06 CWS Workers Survey of problems with CPSS When doing logs through Word first and converting it to fit in CPS, all ' or '' converts to ?.  So I would have to read through the log and change all ? to ' or ''.  The reason why I go through Word first is so I don't split words because of CPSS not having wrap around and spell check.
211 8/1/06 CWS Workers Survey of problems with CPSS When entering logs…you could be timed out when distracted by other work     related function (i.e. answering a phone call) 
212 8/1/06 CWS Workers Survey of problems with CPSS When need to issue a reimbursement to a foster parent, we do not have an access screen to inform the foster parent what it is for, e.g., registration reimbursement would be nice to have that notation on the bottom stub of the warrant/check what it is for so the foster parent can update their records instead of bombarding us with calls.
213 8/1/06 CWS Workers Survey of problems with CPSS When scrolling through Cs52 logs you can not use the back browser and instead  must cs52 Asterick and fill in a start date which is irritating
214 8/1/06 CWS Workers Survey of problems with CPSS When starting this new job would have been easier if every month there was a designated amount of information needed to learn. As it is now everything is put right in front and doesn't give enough time to be repetitive in all areas of learning the job position. When starting being shown and kept up to date with all information pertaining to job position. Information isn't forth coming without the right type of questions being asked.
215 8/1/06 CWS Workers Survey of problems with CPSS When we have a power outage, we cannot access anything until power goes back on and we may need to wait a little while the server is reset then we need to shut down first and boot up again.
216 8/1/06 CWS Workers Survey of problems with CPSS When you edit a page then save the page…the appearance of the page does not     match what you want.  For example, tabbing and spacing may be off – which     makes it hard to read the document. 
217 8/1/06 CWS Workers Survey of problems with CPSS Would be great to also integrate a protected IVE Eligibility Determination Tracking & Coding subsystem into the general client/case subsystem.
218 8/1/06 CWS Workers Survey of problems with CPSS Would like a menu driven system.  When you see a child, parent or foster parent, there should be a way to note that with a date so that information can be calculated.  
219 8/1/06 CWS Workers Survey of problems with CPSS you can't retrieve info if you push wrong button
220 8/7/06 Amy Tsark 8/7 email Federal outcomes and statistical data reporting available with a button Track all federal outcomes and produce whatever statistical data people (i.e., legislators, newspaper, the DIR, etc.) want from CWS with a push of the button. 
221 8/7/06 Amy Tsark 8/7 email Gathering needs from different constituents I believe our constituents  (i.e., providers, court people, managers/administrators, funders -- the DIR and legislators, line workers) have different information needs.
222 8/7/06 Amy Tsark 8/7 email Tracking and reporting worker activities   I want to be able to track by worker to see if the worker's caseload is complying with our outcomes -- e.g., are they making monthly visits, are they placing children with kin, etc. 
223 9/11/06 Lynne Kazama email   Conference calls - free Kayle (CWS); Renee, Cindy (PIDF)---it would be helpful to have you all on the call also so that we are all on the same page and to work together.  The teleconference with CWLA is Thursday, 9/14 8am HI time.Everyone will be using the conference call (It is a long distance charge): 9-1-641-297-4600 Access Code:  946071#
224 4/6/07 NRC CWDT Internet Reducing duplicate data entry Reducing duplicate data entry ––by caseworkers or by caseworkers or court staff.court staff. http://www.nrccwdt.org/rscs/sacwis_docs/court_data_exchanges_april06.pdf Options for sharing data CourtCourt-SACWIS bi SACWIS bi-directional directional
interface, as in Colorado. interface, as in Colorado.
􀂋􀂋Joint databases, as in Oregon.Joint databases, as in Oregon.
􀂋􀂋Jointly operated system, as in Jointly operated system, as in Georgia.Georgia.
􀂋􀂋Electronic filing.Electronic filing.
􀂋􀂋One way "data dumps" One way "data dumps" ––in either in either direction.
225 4/6/07 NRC CWDT Internet 􀂋􀂋Improved data accuracy, reliability, and Improved data accuracy, reliability, and consistency consistency ––two organizations using and checking two organizations using and checking the data.the data. http://www.nrccwdt.org/rscs/sacwis_docs/court_data_exchanges_april06.pdf Other options: 􀂋􀂋Granting access to a webGranting access to a web-based based
court application: court application:
• Child welfare staff can check court Child welfare staff can check court
dates, etc. dates, etc.
• Court staff can get demographic Court staff can get demographic
information, check when permanency information, check when permanency
hearings are due, etc. hearings are due, etc.
226 4/6/07 NRC CWDT Internet 􀂋􀂋Improved judicial management through automation Improved judicial management through automation and the availability of aggregate data for and the availability of aggregate data for management purposes such as workload analysis.management purposes such as workload analysis. http://www.nrccwdt.org/rscs/sacwis_docs/court_data_exchanges_april06.pdf
227 4/6/07 NRC CWDT Internet 􀂋􀂋Development of judicial performance measures, Development of judicial performance measures, such as time to TPR or adoption, permanency, such as time to TPR or adoption, permanency, safety, or fairness (usually need to aggregate data safety, or fairness (usually need to aggregate data for these measures).for these measures). http://www.nrccwdt.org/rscs/sacwis_docs/court_data_exchanges_april06.pdf
228 4/6/07 NRC CWDT Internet 􀂋􀂋Calendar generation and exchange, to Calendar generation and exchange, to accommodate needs of agencies as well as others.accommodate needs of agencies as well as others. http://www.nrccwdt.org/rscs/sacwis_docs/court_data_exchanges_april06.pdf
229 4/6/07 NRC CWDT Internet Better scheduling, with more timely Better scheduling, with more timely hearings.hearings. http://www.nrccwdt.org/rscs/sacwis_docs/court_data_exchanges_april06.pdf
230 4/6/07 NRC CWDT Internet 􀂋􀂋More effective party/witness notification.More effective party/witness notification. http://www.nrccwdt.org/rscs/sacwis_docs/court_data_exchanges_april06.pdf
231 4/6/07 NRC CWDT Internet 􀂋􀂋Electronic case tracking Electronic case tracking ––e.g., through e.g., through ticklers.ticklers. http://www.nrccwdt.org/rscs/sacwis_docs/court_data_exchanges_april06.pdf
232 4/6/07 NRC CWDT Internet 􀂋􀂋Electronic document management.Electronic document management. http://www.nrccwdt.org/rscs/sacwis_docs/court_data_exchanges_april06.pdf
233 4/6/07 NRC CWDT Internet 􀂋􀂋More efficient case information exchange, More efficient case information exchange, such as through electronic filing.such as through electronic filing. http://www.nrccwdt.org/rscs/sacwis_docs/court_data_exchanges_april06.pdf
234 7/7/07 Federal Information online Adam Walsh Child Protection and Safety Act of 2006, July 27, 2006 http://www.acf.hhs.gov/programs/cb/laws_policies/policy/im/im0604.htm
235 7/7/07 Federal Information online Background check requirements Adam Walsh Child Protection and Safety Act of 2006 into law on July 27, 2006. 1) amends the Title IV-E background check requirements 
236 7/7/07 Federal Information online Access NCID information Adam Walsh Child Protection and Safety Act of 2006 into law on July 27, 2006. 2) makes information in the National Crime Information Databases (NCID) available to government agencies when investigating child abuse or neglect
237 7/7/07 Federal Information online Finger-print-based checks requests to AGs office (send / receive) Adam Walsh Child Protection….3) requires the Attorney General to conduct fingerprint-based checks of the NCID for child welfare agencies for certain purposes
238 7/7/07 Federal Information online Access to National Registry? Adam Walsh Child Protection….4) requires the U.S. Department of Health and Human Services (HHS) to establish a national registry of substantiated cases of child abuse and neglect
239 7/7/07 Federal Information online National Youth in Transition DB XML interchange between the State systems and the Feds
240 7/7/07 Federal Information online Financial payments K275 is Relative Foster Parent Difficultly of Care payments.
241 7/7/07 Federal Information online Financial payments The fund source for both K225 and K275 are paid out of Appropriation 103 and based on the client's eligibility code and the Foster Parent's licensing status would either be General or IV-E. 
242 7/7/07 General Information online Email archiving and retrieval Email is increasingly used in court and regulatory proceedings from e-discovery for civil lawsuits to providing the grounds for prosecuting criminal cases. In fact, the ePolicy Institute found that 21% of companies have been required to produce employee email in legal cases. As a result, the ability to extract content from message stores quickly and efficiently is becoming increasingly important. This white paper discusses the key issues involved in proper data retention and retrieval, and discusses Lucid8’s DigiScope offering, which satisfies these requirements easily and inexpensively. 
243 8/10/07 John Walters described in meeting  Redactable reports generated Parse reports into fields that may need to be redacted when generating records for public distribution e.g. name of worker, name of child, name of parent, name of police officer (although this last one is often left in); identify others and put these fields separately in the forms.  (See Wright documents for examples) Maybe let worker enter names, phone numbers, etc. that need to be redacted from a summary report of the child's current episode?  or lifelong episodes?
244 8/16/07 SWINK, Kathleen Registration Very interested in what it will look like and how user friendly it will be.  Is it a system that other states are using?
245 8/16/07 Janice Low, Kapiolani Child Protection Center Kickoff Registration Our Agency is a purchase of service program providing consultation and other clinical services to CPS.  Access to case assignments would be beneficial so consultation services can be offered and/or provided to the specific worker.  Currently we must manually call and rely on the support staff for responses.
246 8/21/07 Laurie Tochiki, University of Hawaii Kickoff Registration Thank you so much for the invitation.  I am sorry that I will not be able to attend
247 8/21/07 Scott Ray   DHS Kickoff Registration Look forward to seeing how the new system will interface with  the HUI.
248 8/22/07 Arlynna Howell Livingston and Dragan Kljajic Registration Dragan and I can assist together with a discussion group. arlynna
249 8/22/07 OMURA, Wendall Kickoff Registration System should be user friendly.  Also, supervisors should be given back access to amend logs and dispositions screens due to CPSS errors. 
250 8/22/07 AMONG, Charles Registration Aloha,



I am not able to attend due other commitments during the

whole month.    I wish all the best for the new CPS system.



Aloha !   -Charles Among-
251 8/22/07 MCCREE, Susan Kickoff Registration Needs to be user friendly
252 8/22/07 DOUTHITT, Lucy Registration My 2 colleagues and I helped implement CPSS in 91-92.  We think it will be a blast to go full circle like this.  LD
253 8/22/07 Elaine Sandobal Kickoff Registration What impact does this have to Adult and Community Services Branch as they are also users of CPSS?
254 8/22/07 James Castro Kickoff Registration The system security features used by this new system.
255 8/23/07 Bevlie Chong, DHS (WH) Kickoff Registration I use CPSS all day every day and I hate the system we have now.  Needs to be much more user friendly.
256 8/23/07 PARK, Irene Kickoff Registration I rely heavily on the information in system for QA/MONITORING of clients.  Important elements include payments made on behalf of children, licensing status of foster care providers, dates of court hearings and information regarding circumstances leading up to child's removal from family home.  
257 8/23/07 REINECKE, Annie - TA Registration Annie is not TA anymore - she is now the permanent supervisor.  Thank you.
258 8/23/07 TUPOU, Rosaline Registration I am so excited about all the new changes that will take place with the new CPS system!!!
259 8/23/07 OMURA, Wendall Registration System should be user friendly.  Also, supervisors should be given back access to amend logs and dispositions screens due to CPSS errors. 
260 8/23/07 Steven J. Choy, Ph.D. Kapiolani Child Protection Center Kickoff Registration I don't know if I can stay the whole day but I would also like Bunny and Janice to participate as they are the staff that uses the current CWS system the most.  I will have them registure as well.  Thanks.
261 8/23/07 LOUIS, David Kickoff Registration Thank you for including me/us! I look forward to your presentation.
262 8/23/07 Ally (Allison) Choy CWS Kickoff Registration Is the new system 'wraparound' friendly?

Are there new SAC entries to accomodate services the Dept. needs to pay for?
263 8/23/07 REEBER, Kathleen Kickoff Registration It needs to be more worker friendly, with information that can be copied easily, with a word processing program for dictation, with built-in deadlines, and do all that the current cpss system does.  program is not only for demographics but can store documents to cut down on the paper case file.
264 8/23/07 Tsutsui, Julie Kickoff Registration I work with the present CPSS system on a daily basis, as is required by my job duties.  On a daily basis I encounter difficulties with the current system (being backed out, primarily).  I'd like to ensure that the new CPSS system is user friendly and captures needed information.  The present CPSS system is not user-friendly.
265 8/24/07 HIGA, Larry Kickoff Registration Need for greater storage as well as speed.
266 8/27/07 Dawn Miner - DHS Registration As an assistant, it would be a great help to know the changes and the updates.  I would greatly appreciate the opportunity to see the changes and know how the system will be improved.
267 8/27/07 Shanda Taylor/DHS Child Welfare Services Kickoff Registration Reopening cases:

Dates are too sensitive to input and CPSS wont allow to process because dates may over lap from previous dates. (The messages say dates are either more than or less than)
268 8/27/07 PEREZ, Kayle Kickoff Registration Looking forward to a system that is not only user friendly (access/input) but we will be able to pull out data by categories (age, ethinicity, military, length in placement,geographical location etc.)
269 8/27/07 PEREZ, Kayle Kickoff Registration CWS and LRF connected to help with matching and placements in the home.  When payment goes out in a case, the child is registered in the foster home record, with a tickler to the licensing worker.  When removed, the child is removed from the FHL placement log for that home, with a tickler to the licensing worker.
270 8/27/07 PEREZ, Kayle Kickoff Registration Tickler system to keep track of face-to-face visits, court reports due, quarterly summaries due, recertifications due family finding, etc. for administrative tracking purposes (Monthly Outcome Based Management Report)
271 8/27/07 PEREZ, Kayle Kickoff Registration Matching of foster children to foster homes.  A listing of foster homes and their areas of strengths, to be used to match a placement for a particular child.
272 8/27/07 Leslie Burke, DHS (WH) Registration Current system is incredibly cumbersome and duplicative.  Need a system that can pull data from one field to another and from one family member to another without repeating the entire process for each client.
273 8/27/07 KIM, Annie Kickoff Registration impact on the LRF system
274 8/27/07 Lag, Mike Kickoff Registration working with Hawai`i Child Welfare Continuous Quality Improvement Project
275 8/27/07 SWINK, Kathleen Kickoff Registration Very interested in what it will look like and how user friendly it will be.  Is it a system that other states are using?
276 8/27/07 DeLima, Cheryl  Kickoff Registration To learn about the new system and input ideas for a change.
277 8/27/07 Rafael Ayala, MCC Kickoff Registration working with Hawai`i Child Welfare Continuous Quality Improvement Project
278 8/28/07 Lori Halm DHS CCW2 Kickoff Registration I use cpss on a daily basis as an assistant.  I would like to see a system capable of multitasking so that we wouldn't have to fill up so many forms.
279 8/28/07 LANE, Bernadette Kickoff Registration Making it more efficient and less time-consuming
280 8/28/07 Nairn,Natasha/ Department of Human Services Registration As a Social Worker I would like to be able to input what would be usefull for us.  
281 8/28/07 TUPOU, Rosaline Kickoff Registration I am so excited about all the new changes that will take place with the new CPS system!!!
282 8/29/07 Dragan Kljajic EPIC Inc. Kickoff Registration Finally it's happening!!!
283 8/29/07 KOYANAGI, Dina Kickoff Registration Making the CPSS/computer system that is part of a case record easier to access and more user friendly.
284 8/29/07 Tammie Smith Visperas, Child and Family Service- Family Strenghtening Services, OSATS, PPS Kickoff Registration Family Strengthening Services is a wonderful prevention program that has been very supportive to the families of Hawaii.  CAPACITY concerns however have made it difficult to manage the program.  OAHU's waitlist flucuates last year about 70-40 families.  The year before more than 100 families were on the waitlist at any given period.  It is getting better and more support from DHS would help to facilitate a smoother collaborative effort.  Securing funds early to hire staff would help more.  We were very grateful to have our concerns heard and got additional support but too late.  And carry-over is difficult to plan for.  We are currently hiring more staff but are very concern because we know we will not be able to sustain them.  The department has been very open and has provided us with regular communication and again wonderful support but this continues to be an area we can keep working on together to meet the needs of the communities we serve.  
285 9/4/07 HANNAH, Elizabeth 'Betty' Kickoff Registration Hopefully the CPS system will integrate with the LRF system so that we can see what children are placed in which homes, and which foster homes are receiving foster board for which children.



Just a suggestion.
286 9/5/07 Wallace Kamikawa email problems with CPSS The "joke" with CPSS is that there are more exceptions than rules, which contributes greatly to the complexity of the system.  I assume that some of the "exceptions" are due to Federal mandates; beyond that maybe PD staff should reevaluate how they could simplify their requirements.  
287 9/5/07 Wallace Kamikawa email problems with CPSS * the "evil twins" The 'evil twins' was logic added to the Service Data programs for the placement SACs (K22x) for a same day overlap when a child was placed in another foster home to pay each foster care provider for 1/2 day.  There were also other special edits involved which I do not remember off hand. Shirley Schick 092107
288 9/5/07 Wallace Kamikawa email problems with CPSS * the handling of lost, canceled, damaged, or mistaken payments
289 9/5/07 Wallace Kamikawa email problems with CPSS * the same client can be a concurrent member in more than one active case (makes tracking difficult)
290 9/5/07 Wallace Kamikawa email problems with CPSS * identifying biological parents and siblings (there is no easy way to identify these currently)
291 9/5/07 Wallace Kamikawa email problems with CPSS * having addresses in many different screens 
292 9/5/07 Wallace Kamikawa email problems with CPSS * many cssrs require the identifying of "foster children", so perhaps creating a "foster child" field would help to quickly identify these children
293 9/5/07 Wallace Kamikawa email problems with CPSS * the relationship link between files
294 9/5/07 Wallace Kamikawa email problems with CPSS One current problem that has vexed both social workers and OIT is the situation where the same person has 2 different client numbers.  Sometimes this is due to worker error (a worker entering the same person's name with slightly different spelling), and sometimes it might be due to intentional fraud by the client.  Hopefully the new CPSS will be designed to assure that a client is unique in the system.
295 9/5/07 Wallace Kamikawa email problems with CPSS The dilemma is that CPSS currently is used by many different offices (Benefit Payments, Accounting for CHORE processing, foster homes licensing, Adult and Child social workers), and each office has its own demands.  So it is not surprising that CPSS is so complex.  How to "simplify" the new design of CPSS while still accomodating all of these users is going to be a big challenge.
296 9/6/07 PURDY-FEITEIRA, Shaunda-Lynn Kickoff Registration Interested in Applying Practice and Procedures of new CPS system. 
297 9/7/07 Yvonne Anderson - Foster family Programs of Hawaii / Leeward VCM Kickoff Registration I am the FFP Leeward VCM supervisor.  
298 9/8/07 KANO, Dana Kickoff Registration that it be USER friendy,easy to navigate, and not redundant
299 9/8/07 SAGA-PETAIA, Elizabeth Kickoff Registration interested in finding out its effectiveness versus current system, etc.
300 9/8/07 YADAO, Tracy Kickoff Registration I would like to see a system that when FHL closes a foster home that no payments can go out on a closed home.  
301 9/10/07 DOUTHITT, Lucy Kickoff Registration My 2 colleagues and I helped implement CPSS in 91-92.  We think it will be a blast to go full circle like this.  LD
302 9/10/07 Jossem, Alana  Registration As A TA Supervisor and a Social Worker I need to be able to see the changes with the system and make sugestions of reports that would be usefull.  I will also be getting input from the unit and relaying that thier needs as well.  
303 9/10/07 Mau, lucyanne K.L., Department of Human Services Registration As an SSA IV I would like to see the upgrades and also be able to give input on our needs.
304 9/12/07 Kickoff  Workgroup Flipcharts Automatic overpayment letters
305 9/12/07 Kickoff  Workgroup Flipcharts Monthly payments made after the fact, going out  the fifth of the month to avoid overpayments
306 9/12/07 Kickoff  Workgroup Flipcharts Interface with social security
307 9/12/07 Kickoff  Workgroup Flipcharts Interface with Child support
308 9/12/07 Kickoff  Workgroup Flipcharts Interface with the dept of Labor
309 9/12/07 Kickoff  Workgroup Flipcharts And other depts., e.g. Judiciary
310 9/12/07 Kickoff  Workgroup Flipcharts Purchase Orders
311 9/12/07 Kickoff  Workgroup Flipcharts Integration with a word processor
312 9/12/07 Kickoff  Workgroup Flipcharts Search engine for logs (like Google)
313 9/12/07 Kickoff  Workgroup Flipcharts Scan and drag electronic documents into a folder (court order, safe family home report etc.)
314 9/12/07 Kickoff  Workgroup Flipcharts Spell check with thesaurus and dictionary
315 9/12/07 Kickoff  Workgroup Flipcharts Electronic authorization signature for supervisors
316 9/12/07 Kickoff  Workgroup Flipcharts Genogram system (family tree)
317 9/12/07 Kickoff  Workgroup Flipcharts Family and extended family members and contact information
318 9/12/07 Kickoff  Workgroup Flipcharts Ability to capture IV-E information that is captured in other parts of the system
319 9/12/07 Kickoff  Workgroup Flipcharts The ability to open more than one window at the time and more than one case at a time
320 9/12/07 Kickoff  Workgroup Flipcharts One screen that captures all the info about family members living in the home
321 9/12/07 Kickoff  Workgroup Flipcharts Mechanism to track face-to-face contacts
322 9/12/07 Kickoff  Workgroup Flipcharts Mechanism to track compliance factors
323 9/12/07 Kickoff  Workgroup Flipcharts Rolling screen when a child is removed for all the information that needs to be entered (prompted system)
324 9/12/07 Kickoff  Workgroup Flipcharts Tickler, alerts, reminder system for timelines ( court dates, reports, etc.)
325 9/12/07 Kickoff  Workgroup Flipcharts Updated photo of a child with a date of the photo and DOB and other kids in the family too
326 9/12/07 Kickoff  Workgroup Flipcharts Alarm for supervisors, section administrators, etc. for documents that need to be signed
327 9/12/07 Kickoff  Workgroup Flipcharts Child information folder to be tracked and to make sure that placement family has it
328 9/12/07 Kickoff  Workgroup Flipcharts Automatic notification for a missing/runaway child to city and county and other places that need to have this information
329 9/12/07 Kickoff  Workgroup Flipcharts When child is removed to generate automated Med-QUEST application and return of Med-QUEST automatic approval
330 9/12/07 Kickoff  Workgroup Flipcharts When child returns home automatic notification to Med-QUEST, the same when there is a petition for voluntary..
331 9/12/07 Kickoff  Workgroup Flipcharts Automatically notify FCIM of removal and return of child and foster home licensing too
332 9/12/07 Kickoff  Workgroup Flipcharts Forms section with an index for internal and external agency referral forms
333 9/12/07 Kickoff  Workgroup Flipcharts To be able to generate automatic referrals to POS contractors
334 9/12/07 Kickoff  Workgroup Flipcharts Contractors to be able to access needed information from the system.
335 9/12/07 Kickoff  Workgroup Flipcharts Voice recognition system for leaving quick notes and messages through phone system
336 9/12/07 Kickoff  Workgroup Flipcharts Visitation schedules and agreements available on time for interested parties
337 9/12/07 Kickoff  Workgroup Flipcharts All the forms to be available online to be fillable and sustainable online
338 9/12/07 Kickoff  Workgroup Flipcharts Search engine for forms (by numbers, names etc.)
339 9/12/07 Kickoff  Workgroup Flipcharts Monthly outcome based management reports available online
340 9/12/07 Kickoff  Workgroup Flipcharts Formatting set for all of the reports (logs, safe foster home report, etc.)
341 9/12/07 Kickoff  Workgroup Flipcharts Drop document menus on all screens
342 9/12/07 Kickoff  Workgroup Flipcharts Predetermine destinations for fillable forms
343 9/12/07 Kickoff  Workgroup Flipcharts “when we click on submit, or send, it goes where it needs to go”
344 9/12/07 Kickoff  Workgroup Flipcharts Contact log to have it open for corrections by the end of the business day before they get locked out
345 9/12/07 Kickoff  Workgroup Flipcharts Extremely, totally user friendly, is a must
346 9/12/07 Kickoff  Workgroup Flipcharts Case management page where case workers can see the status of all their cases and at what stage they are at
347 9/12/07 Kickoff  Workgroup Flipcharts Mechanism that would prevent case workers from entering logs in a wrong case
348 9/12/07 Kickoff  Workgroup Flipcharts Enter info into log and automatically transfer into case file
349 9/12/07 Kickoff  Workgroup Flipcharts Automatic and instant update for all of the units regarding procedures, forms etc.
350 9/12/07 Kickoff  Workgroup Flipcharts Online documentation
351 9/12/07 Kickoff  Workgroup Flipcharts Knowledge and experience sharing place like a library of what to do if I have “a case like this” [?Blog, Q&A?]
352 9/12/07 Kickoff  Workgroup Flipcharts For permanency cases, higher ed payment tracking to be automated
353 9/12/07 Kickoff  Workgroup Flipcharts Cases to be closed electronically and stored in an electronic format instead of saving it on paper
354 9/12/07 Kickoff  Workgroup Flipcharts Availability 24 x 7
355 9/12/07 Kickoff  Workgroup Flipcharts Automatic identification by resources for a child of specific age and automatic generation of all referral forms and automatic feed back if child is not eligible
356 9/12/07 Kickoff  Workgroup Flipcharts Standardize form for reporting difficulty of care online
357 9/12/07 Kickoff  Workgroup Flipcharts Nameless children profiles available online for kids in need of foster home or adoptions; and kinship family to notify social worker of their ability and ability for foster or adoptive families to respond by clicking on profile
358 9/12/07 Kickoff  Workgroup Flipcharts Info to public:  list of agencies who perform licensing of adoption and foster homes and online applications for those agencies and for kinship families
359 9/12/07 Kickoff  Workgroup Flipcharts All court (legal) forms to be available to case workers and preformatted-fillable
360 9/12/07 Kickoff  Workgroup Flipcharts Library of manuals available also training tools
361 9/12/07 Kickoff  Workgroup Flipcharts Integrated system - licensing/CWS initiates client # for child
362 9/12/07 Kickoff  Workgroup Flipcharts Id all children in foster home
363 9/12/07 Kickoff  Workgroup Flipcharts Tickler to FHL staff / contract agencies
364 9/12/07 Kickoff  Workgroup Flipcharts Tickler to placement SW, supervisor (application?) within 3 days
365 9/12/07 Kickoff  Workgroup Flipcharts Online application
366 9/12/07 Kickoff  Workgroup Flipcharts Tickler to FCIM (eligibility IV-E)
367 9/12/07 Kickoff  Workgroup Flipcharts Licensing Requirements
368 9/12/07 Kickoff  Workgroup Flipcharts Identify requirements met (dates)
369 9/12/07 Kickoff  Workgroup Flipcharts 60 day tickler
370 9/12/07 Kickoff  Workgroup Flipcharts Web based access for service providers
371 9/12/07 Kickoff  Workgroup Flipcharts System to track siblings in different placements; used in visitation plan
372 9/12/07 Kickoff  Workgroup Flipcharts Criminal/CAN Clearance results sent to Service Providers through the system
373 9/12/07 Kickoff  Workgroup Flipcharts Alert system for safety issues
374 9/12/07 Kickoff  Workgroup Flipcharts Communication between DHS and contract agencies
375 9/12/07 Kickoff  Workgroup Flipcharts Track all who access the case
376 9/12/07 Kickoff  Workgroup Flipcharts Tickler to placing unit (SW/SVP), FHL, contract agencies when child is removed or home closed.
377 9/12/07 Kickoff  Workgroup Flipcharts Up-front screen (pops up) every time for family members/family tree:  name, relationship, address
378 9/12/07 Kickoff  Workgroup Flipcharts Family Search - updating info on kinship connections and searches
379 9/12/07 Kickoff  Workgroup Flipcharts By contract agencies
380 9/12/07 Kickoff  Workgroup Flipcharts Ref (referral or reference?)form (integrated)
381 9/12/07 Kickoff  Workgroup Flipcharts Notification when the home is unconditionally licensed
382 9/12/07 Kickoff  Workgroup Flipcharts 60/90 days, id barriers
383 9/12/07 Kickoff  Workgroup Flipcharts Track log(?) for foster parents
384 9/12/07 Kickoff  Workgroup Flipcharts Pre-service
385 9/12/07 Kickoff  Workgroup Flipcharts Ongoing
386 9/12/07 Kickoff  Workgroup Flipcharts Reports based on criteria e.g.
387 9/12/07 Kickoff  Workgroup Flipcharts Demographics
388 9/12/07 Kickoff  Workgroup Flipcharts Reports between Departments - Education, Health (SEBD)
389 9/12/07 Kickoff  Workgroup Flipcharts Removal by school district
390 9/12/07 Kickoff  Workgroup Flipcharts Resource sharing
391 9/12/07 Kickoff  Workgroup Flipcharts Special Inquiry for schools and family members to identify if child is in Foster Care
392 9/12/07 Kickoff  Workgroup Flipcharts Family members to search for their children in DHS custody / foster youth, adoption [and nod?]
393 9/12/07 Kickoff  Workgroup Flipcharts Two way communication, both ways, mutual connections between children and birth parents and other family members
394 9/12/07 Kickoff  Workgroup Flipcharts System to detect previous occurrences of fostering; cross-reference (remarriage, divorce, name changes) to assist in the (licensing?) Assessment process
395 9/12/07 Kickoff  Workgroup Flipcharts Eliminate multiple repetitive inputting
396 9/12/07 Kickoff  Workgroup Flipcharts Issue with employee demographics on system
397 9/12/07 Kickoff  Workgroup Flipcharts Don’t want slow or delayed response time
398 9/12/07 Kickoff  Workgroup Flipcharts Stop being “backed out”
399 9/12/07 Kickoff  Workgroup Flipcharts Need placement history and history in general available
400 9/12/07 Kickoff  Workgroup Flipcharts Want word wrap and spell check
401 9/12/07 Kickoff  Workgroup Flipcharts Voice recognition
402 9/12/07 Kickoff  Workgroup Flipcharts Search by any field that exists - all at once
403 9/12/07 Kickoff  Workgroup Flipcharts Mass updates for specific fields
404 9/12/07 Kickoff  Workgroup Flipcharts Timely response time
405 9/12/07 Kickoff  Workgroup Flipcharts Edits on not paying over maximum allowance and history on payments paid
406 9/12/07 Kickoff  Workgroup Flipcharts Notices (e.g. 1504, 1509) be system generated
407 9/12/07 Kickoff  Workgroup Flipcharts System that integrates everything we do
408 9/12/07 Kickoff  Workgroup Flipcharts Employee demographics on separate system
409 9/12/07 Kickoff  Workgroup Flipcharts Timely input from DAGS on Court documents
410 9/12/07 Kickoff  Workgroup Flipcharts Input from more stakeholders in development of system, e.g. DAGS
411 9/12/07 Kickoff  Workgroup Flipcharts Security concern about access to data
412 9/12/07 Kickoff  Workgroup Flipcharts Concern about FMN capable of viewing case.  How are they going to be getting access? Concern about others individuals viewing data.  Where will the client access the system?
413 9/12/07 Kickoff  Workgroup Flipcharts Want OP records available to FMO same as workers
414 9/12/07 Kickoff  Workgroup Flipcharts System to generate OP notices to client
415 9/12/07 Kickoff  Workgroup Flipcharts Uniform POS referral forms on system (standardized)
416 9/12/07 Kickoff  Workgroup Flipcharts Integrate all resources (HKISS, HB workers, Ohana Conferences, Social Security; resource management (coordination, monitoring)
417 9/12/07 Kickoff  Workgroup Flipcharts Social Security tracking (benefit history)
418 9/12/07 Kickoff  Workgroup Flipcharts Drop down menu with types of case selected e.g. adoption, permanency and discrete fields: data rolls in for case transfer, etc.
419 9/12/07 Kickoff  Workgroup Flipcharts Drop down menu for justification of payments
420 9/12/07 Kickoff  Workgroup Flipcharts Need backup plan when system goes down (paper backup, alternate site or server?  Viewing only copy on local workstation?)
421 9/12/07 Kickoff  Workgroup Flipcharts What about technical support, will there be a help desk?
422 9/12/07 Kickoff  Workgroup Flipcharts System needs to minimize duplicative functions and separate paperwork
423 9/12/07 Kickoff  Workgroup Flipcharts User resource as part of system, e.g. rules, procedures, statues, ICFs
424 9/12/07 Kickoff  Workgroup Flipcharts Better Business Bureau Concept for POS providers
425 9/12/07 Kickoff  Workgroup Flipcharts Ability to provide feedback on POS providers to appropriate staff (e.g. POS monitors, PD)
426 9/12/07 Kickoff  Workgroup Flipcharts Ability to upload photos of children [how many scanners and where?]
427 9/12/07 Kickoff  Workgroup Flipcharts PIP compliant
428 9/12/07 Kickoff  Workgroup Flipcharts Track timeliness online and add tickler notifications within set time thresholds
429 9/12/07 Kickoff  Workgroup Flipcharts Who and what kinds of information will Service Providers receive?
430 9/12/07 Kickoff  Workgroup Flipcharts Automation of workflow activity
431 9/12/07 Kickoff  Workgroup Flipcharts Court reports to be “user friendly”
432 9/12/07 Kickoff  Workgroup Flipcharts Safe Family Home Report Wizard (help aid)
433 9/12/07 Kickoff  Workgroup Flipcharts Interface with other States systems as resource
434 9/12/07 Kickoff  Workgroup Flipcharts Summary screen for allegation and disposition of intakes
435 9/12/07 Kickoff  Workgroup Flipcharts Summary screens in addition to information on screens
436 9/12/07 Kickoff  Workgroup Flipcharts Link to community providers to list the availability of services and slots - CCSS, MDT, Ohana Conferences
437 9/12/07 Kickoff  Workgroup Flipcharts Ability to scan documents; important documents scanned into the system [some states have gone paperless; when they receive paper, they scan them into the electronic folder]
438 9/12/07 Kickoff  Workgroup Flipcharts Family Tree and connections
439 9/12/07 Kickoff  Workgroup Flipcharts Ticklers:  for supervisors, workers, Crt reports, 45 day checkups, non-relative permanent, or when ILP needed, or PRT is due
440 9/12/07 Kickoff  Workgroup Flipcharts Payment and placement screens linked
441 9/12/07 Kickoff  Workgroup Flipcharts IV-E eligibility determined every time the child is moved for FC-IM only cases (true?)
442 9/12/07 Kickoff  Workgroup Flipcharts Automatically drop down screens triggering the court log page and bringing up the next required screens.
443 9/12/07 Kickoff  Workgroup Flipcharts Files should match the 6 part folders in the units [is this true?  Could they be electronic?  Is there a better way to organize them?]
444 9/12/07 Kickoff  Workgroup Flipcharts Sort information by demographics - face-to-face, reports, DOB
445 9/12/07 Kickoff  Workgroup Flipcharts Something to keep track of how much money in child’s trust account
446 9/12/07 Kickoff  Workgroup Flipcharts List of Sup/SA - can check which investigative screens are not done
447 9/12/07 Kickoff  Workgroup Flipcharts Check list (boxes) screens of services - list of providers and their services
448 9/12/07 Kickoff  Workgroup Flipcharts Links with census tracts with address that popup up in the area
449 9/12/07 Kickoff  Workgroup Flipcharts Determine calendar days versus business days
450 9/12/07 Kickoff  Workgroup Flipcharts Link the calendar to outlooks web based - for court hearing - etc. or within a system calendar
451 9/12/07 Kickoff  Workgroup Flipcharts Sups to have SW file tabs
452 9/12/07 Kickoff  Workgroup Flipcharts Fact sheet screen for licensing Foster Homes; something to populate the information
453 9/12/07 Kickoff  Workgroup Flipcharts If you do a court log, where the FC changed to FS, there would be something in the system to stop payments / also via cell or PDA updates
454 9/12/07 Kickoff  Workgroup Flipcharts Cross walk from CPSS to new system (what is this for?)
455 9/12/07 Kickoff  Workgroup Flipcharts Edit for social security and CSEA to terminate payments
456 9/12/07 Kickoff  Workgroup Flipcharts Forms - updated and in simple terms on where to find it - formatted fields write protected
457 9/12/07 Kickoff  Workgroup Flipcharts Policies and Procedures in the system - including most recent ICFs
458 9/12/07 Kickoff  Workgroup Flipcharts Eliminate the need for a new case when PC is granted, transfer of the information without copying the information.
459 9/12/07 Kickoff  Workgroup Flipcharts LOC is linked to the child and not to the case
460 9/12/07 Kickoff  Workgroup Flipcharts Voice activated entering LOC and other data for Social Worker.  Can it be linked to the internet and the cell phone? To make changes in placement from the field
461 9/12/07 Kickoff  Workgroup Flipcharts Social Services Staff, foster parents, keiki with online access for emergency contact
462 9/12/07 Kickoff  Workgroup Flipcharts Write and read to DVD (CD) or thumb drives or PDA to store digital pictures and information
463 9/12/07 Kickoff  Workgroup Flipcharts Link system automatically to letters with a check-off box - linking the letter to the recipient.
464 9/12/07 Kickoff  Workgroup Flipcharts Setup case information with fields separated or able to be redacted if field is selected
465 9/12/07 Kickoff  Workgroup Flipcharts Easier logon
466 9/12/07 Kickoff  Workgroup Flipcharts Word wrap
467 9/12/07 Kickoff  Workgroup Flipcharts Easy copy/paste process
468 9/12/07 Kickoff  Workgroup Flipcharts View multiple screens
469 9/12/07 Kickoff  Workgroup Flipcharts Logs updatable for 24 hours
470 9/12/07 Kickoff  Workgroup Flipcharts Update client info for more than one client at a time (one entry, multiple clients)
471 9/12/07 Kickoff  Workgroup Flipcharts Comprehensive field edits
472 9/12/07 Kickoff  Workgroup Flipcharts Forward system screen to supervisor/sect. etc. or email
473 9/12/07 Kickoff  Workgroup Flipcharts Report data at census track level
474 9/12/07 Kickoff  Workgroup Flipcharts Address tied to census track for accuracy
475 9/12/07 Kickoff  Workgroup Flipcharts Providers have access (limited) to know case assignment
476 9/12/07 Kickoff  Workgroup Flipcharts Remote access
477 9/12/07 Kickoff  Workgroup Flipcharts Calendar/tickler systems for deadlines etc., warnings.
478 9/12/07 Kickoff  Workgroup Flipcharts Separate subsystems for Log of Contact
479 9/12/07 Kickoff  Workgroup Flipcharts Able to close goals, lines of services etc. for multiple clients
480 9/12/07 Kickoff  Workgroup Flipcharts System tells what screens need to be completed for case closure
481 9/12/07 Kickoff  Workgroup Flipcharts Will providers enter information i.e. service plans, visits into system.  If yes, will they be able to print out information plans etc.
482 9/12/07 Kickoff  Workgroup Flipcharts Interface with other departmental systems.
483 9/12/07 Kickoff  Workgroup Flipcharts Info roll into multiple screens
484 9/12/07 Kickoff  Workgroup Flipcharts Link to HAWI via icon
485 9/12/07 Kickoff  Workgroup Flipcharts Voice recognition
486 9/12/07 Kickoff  Workgroup Flipcharts Generate all reports required by PIP
487 9/12/07 Kickoff  Workgroup Flipcharts How is public going to access system? Needs to be restricted.
488 9/12/07 Kickoff  Workgroup Flipcharts How does public acquire a user ID?
489 9/12/07 Kickoff  Workgroup Flipcharts Will the system track DHS access?
490 9/12/07 Kickoff  Workgroup Flipcharts Who maintains the portal?
491 9/12/07 Kickoff  Workgroup Flipcharts Tie system to others such as CJIS in which all staff can utilize (at least SWs assistants)
492 9/12/07 Kickoff  Workgroup Flipcharts Will system interface with others nationwide?
493 9/12/07 Kickoff  Workgroup Flipcharts Not get kicked off the system quickly i.e. loose log of contacts
494 9/12/07 Kickoff  Workgroup Flipcharts Fields should be utilized, not just there on screen
495 9/12/07 Kickoff  Workgroup Flipcharts One log in for multiple systems
496 9/12/07 Kickoff  Workgroup Flipcharts Payments to be processed in FAMIS and information uploaded from FAMIS to system
497 9/12/07 Kickoff  Workgroup Flipcharts View screens that show IV-E claimable portion
498 9/12/07 Kickoff  Workgroup Flipcharts Interface between system and HARI without having to fill out manual forms
499 9/12/07 Kickoff  Workgroup Flipcharts Interface between system and FAMIS so trust fund balances can be viewed by workers
500 9/12/07 Kickoff  Workgroup Flipcharts Have just one provider file for both vendors and foster parents
501 9/12/07 Kickoff  Workgroup Flipcharts When creating a file, keep the extraction of data easy
502 9/12/07 Kickoff  Workgroup Flipcharts System easy to update when Federal regulations come down
503 9/12/07 Kickoff  Workgroup Flipcharts Generate paper reports when needed
504 9/12/07 Kickoff  Workgroup Flipcharts Sharing info (on client) from system to providers
505 9/12/07 Kickoff  Workgroup Flipcharts Downloadable referral forms - or file online and send to person directly
506 9/12/07 Kickoff  Workgroup Flipcharts File of providers with description of services
507 9/12/07 Kickoff  Workgroup Flipcharts The system needs to automatically save and not shut the user out
508 9/12/07 Kickoff  Workgroup Flipcharts Word processing for input fields
509 9/12/07 Kickoff  Workgroup Flipcharts Be able to go into edit mode, on a time-limited basis, to fix accidental errors [from the team:  we could set a time limit for edits, and then perhaps still allow them for an additional period of time, but log the changes made and by whom and when]
510 9/12/07 Kickoff  Workgroup Flipcharts Access from home (by everyone)
511 9/12/07 Kickoff  Workgroup Flipcharts One Referral Form for all providers (screens with form information to print and attach)
512 9/12/07 Kickoff  Workgroup Flipcharts Scan Social Security cards into system (PDF)
513 9/12/07 Kickoff  Workgroup Flipcharts Enter information once and use to populate other screens as well as provide a data summary feature
514 9/12/07 Kickoff  Workgroup Flipcharts Investigation summary all in one place (CD 39, 62, 64…Perp…)
515 9/12/07 Kickoff  Workgroup Flipcharts Supervisory oversight and sign-on access
516 9/12/07 Kickoff  Workgroup Flipcharts Capture attempted initial contact data
517 9/12/07 Kickoff  Workgroup Flipcharts Pull downs for field selections where possible
518 9/12/07 Kickoff  Workgroup Flipcharts Help screens
519 9/12/07 Kickoff  Workgroup Flipcharts Click to talk to live person for system help
520 9/12/07 Kickoff  Workgroup Flipcharts Medical and dental exams online with data input prompts or lists
521 9/12/07 Kickoff  Workgroup Flipcharts Popup check list for actions and deadlines > time tracking
522 9/12/07 Kickoff  Workgroup Flipcharts If information not captured at intake, prompt for follow-up (medical exams and other information)
523 9/12/07 Kickoff  Workgroup Flipcharts Consolidated area for general info/ fact sheet - DSS 7 (data summary)
524 9/12/07 Kickoff  Workgroup Flipcharts Consolidated area for names, addresses for people involved and supporting case (data summary)
525 9/12/07 Kickoff  Workgroup Flipcharts Include reporting that is part of the child welfare storybook
526 9/12/07 Kickoff  Workgroup Flipcharts Include mapping and a list of services for selecting foster care providers that provide services close to the child's home
527 9/12/07 Kickoff  Workgroup Flipcharts Ability to cut and paste from e.g. word text to text fields in the new system
528 9/12/07 Kickoff  Workgroup Flipcharts Store photos of children that is available for any purpose including for posting on Missing Children website; update photos annually, during monthly visit
529 9/12/07 Kickoff  Workgroup Flipcharts Family Tree - per child with links to sibling cases
530 9/12/07 Kickoff  Workgroup Flipcharts Way to clean up data for people active in case - CS08, CS04 [is this a way to only show certain information for people active in case? To have different “views” depending on who is viewing the information?]
531 9/12/07 Kickoff  Workgroup Flipcharts Keep child’s name in Mom’s case; keep adoptive parent name in child’s case (?)
532 9/12/07 Kickoff  Workgroup Flipcharts When intake on one child, and for example, three others are adopted, no need to close out the 28s (other 3 kids) Remoe children out of case if they do not belong.
533 9/12/07 Kickoff  Workgroup Flipcharts When FH Licensing closes a home, must STOP payments from being sent or able to be sent (not generated and with auto-prompts, or system blocks)
534 9/12/07 Kickoff  Workgroup Flipcharts Matching children should be under licensing “A. Serv Case Plan #5”
535 9/12/07 Kickoff  Workgroup Flipcharts All investigators to have access to HAWI and CJIS (linked to the new system)
536 9/12/07 Kickoff  Workgroup Flipcharts Color code kids NOT in case (not remove from list but not active)
537 9/12/07 Kickoff  Workgroup Flipcharts Print out of FH availability with characteristics, # of kids, geographics, special needs with color codes: available, hold,…
538 9/12/07 Kickoff  Workgroup Flipcharts Phone numbers and emails for Services Provides not for general public
539 9/12/07 Kickoff  Workgroup Flipcharts Messages for when errors popup
540 9/12/07 Kickoff  Workgroup Flipcharts Supervisor ability to extract data of kids in their unit.  For example, kids placement, placement date, moves, court date etc.
541 9/12/07 Kickoff  Workgroup Flipcharts Icons to represent data for extractions
542 9/12/07 Kickoff  Workgroup Flipcharts Auto email update alerts for updates on timely info, # of days in care, pending court date etc.
543 9/12/07 Kickoff  Workgroup Flipcharts Increase ceiling for SAC codes (HAR)
544 9/12/07 Kickoff  Workgroup Flipcharts Tracking of fund expenditures by child and funds such as FAP, clothing
545 9/12/07 Kickoff  Workgroup Flipcharts Provider logs, assessments, services summaries => input into case
546 9/12/07 Kickoff  Workgroup Flipcharts Provider access to input actions/activities “real time”
547 9/12/07 Kickoff  Workgroup Flipcharts Ability to sign reports on screen; reduce hadcopy needed to sign
548 9/12/07 Kickoff  Workgroup Flipcharts Actions trigger requirement for example, child move triggers for CSRA
549 9/12/07 Kickoff  Workgroup Flipcharts Scan, email reports (OC)
550 9/12/07 Kickoff  Workgroup Flipcharts System training for new hires and refreshers for seasoned users; opportunity to ask or sign up online
551 9/12/07 Kickoff  Workgroup Flipcharts Need online assessment e.g. for DV:  a popup for DV Services would show providers in area and when one is selected, generate 1504 report
552 9/12/07 Kickoff  Workgroup Flipcharts Laptop for all users
553 9/12/07 Kickoff  Workgroup Flipcharts Notebook to capture signatures when out working with families
554 9/12/07 Kickoff  Workgroup Flipcharts When you close a case, system triggers e-file sent to “storage” and limit access until re-activated (and scan paper file into electronic case file, no need for physical storage)
555 9/12/07 Kickoff  Workgroup Flipcharts Providers generate notice to discuss case and look at and discuss
556 9/12/07 Kickoff  Workgroup Flipcharts Ongoing progress report from providers in system for planning and monitoring
557 9/12/07 Kickoff  Workgroup Flipcharts Ability to produce list of all Service Providers and State Agencies and contact information related to case
558 9/12/07 Kickoff  Workgroup Flipcharts More detailed SAC or service descriptions
559 9/12/07 Kickoff  Workgroup Flipcharts Improved over-payment screens (features)
560 9/12/07 Kickoff  Workgroup Flipcharts Online greens(?screens) - like in help menu (in green)
561 9/12/07 Kickoff  Workgroup Flipcharts Payment popup justification language
562 9/12/07 Kickoff  Workgroup Flipcharts Check expunged information; what stays, what doesn’t
563 9/12/07 Kickoff  Workgroup Flipcharts Generate timely letters for example, letter to FP rc: annual exams…overpayments, court hearings, etc.
564 9/12/07 Kickoff  Workgroup Flipcharts When child case under mom closes and goes to permanent (own case name) sometimes overpayment happens
565 9/12/07 Kickoff  Workgroup Flipcharts Dictate voice logs into system (one example is some of our staff with certain disabilities and some of VR's clients use Dragon Dictates off the shelf to create text)
566 9/12/07 Kickoff  Workgroup Flipcharts If new intake or information comes in, send to assigned worker or VCM/FSS automatically
567 9/12/07 Kickoff  Workgroup Flipcharts Work from home - system should allow especially for standby - child may have allergies (data at home will tell you things like that)
568 9/12/07 Kickoff  Workgroup Flipcharts Child info sheet: to populate from other areas; attention names, addresses, school, medical; data synthesis.  Whatever is in current child info to give to FPs 
569 9/12/07 Kickoff  Workgroup Flipcharts When child goes home, auto notification to MQD, Child support and others
570 9/12/07 Kickoff  Workgroup Flipcharts Auto prepare letters for timeliness, with checkoffs and signoffs (in system)
571 9/12/07 Kickoff  Workgroup Flipcharts Interface with other DHS data
572 9/12/07 Kickoff  Workgroup Flipcharts Case load information re: deadlines
573 9/12/07 Kickoff  Workgroup Flipcharts Child in FC/PC… letter to family
574 9/12/07 Kickoff  Workgroup Flipcharts When popup forms/letters, opportunity to check information or click “yes” or “no” and edit if needed
575 9/12/07 Kickoff  Workgroup Flipcharts Scan pictures of kids and family to be part of case [part of family tree?]
576 9/12/07 Kickoff  Workgroup Flipcharts Automate missing child updates and notifications
577 9/12/07 Kickoff  Workgroup Flipcharts Get court reports into case file (data integration)
578 9/12/07 Kickoff  Workgroup Flipcharts Voice dictation for SFHR (feature) (?)
579 9/12/07 Kickoff  Workgroup Flipcharts More than one scanner per unit
580 9/12/07 Kickoff  Workgroup Flipcharts Cut and paste data created off line, e.g. in Word
581 9/12/07 Kickoff  Workgroup Flipcharts Online access to Policy Manual, ICFs (categories/issues) with word search [if PDF, nice searchability]
582 9/12/07 Kickoff  Workgroup Flipcharts Word wrap in logs
583 9/12/07 Kickoff  Workgroup Flipcharts Click field - bring up HRS, HAR, Program etc.
584 9/12/07 Kickoff  Workgroup Flipcharts Access to forms - map into case specific
585 9/12/07 Kickoff  Workgroup Flipcharts Tickler for court depositions, Medical appointments
586 9/12/07 Kickoff  Workgroup Flipcharts Include Service Providers - POS - link - transfer info; sort; dates
587 9/12/07 Kickoff  Workgroup Flipcharts JW:  SHG (SHA?) - map info - auto-fill in all info
588 9/12/07 Kickoff  Workgroup Flipcharts JW:  SPA - Auto, Ohana etc.
589 9/12/07 Kickoff  Workgroup Flipcharts POS - reports online
590 9/12/07 Kickoff  Workgroup Flipcharts Quick response times in system
591 9/12/07 Kickoff  Workgroup Flipcharts Input all information one time only
592 9/12/07 Kickoff  Workgroup Flipcharts JW: Note - sort by type of case e.g. PP?-Payment etc.
593 9/12/07 Kickoff  Workgroup Flipcharts JW: List of deliverables (for what?)
594 9/12/07 Kickoff  Workgroup Flipcharts Licensing - document removal of child from home
595 9/12/07 Kickoff  Workgroup Flipcharts Input significant dates into workers calendar online
596 9/12/07 Kickoff  Workgroup Flipcharts Key words to search system for matching of FH with child [smart match]
597 9/12/07 Kickoff  Workgroup Flipcharts Name search in Logs
598 9/12/07 Kickoff  Workgroup Flipcharts JW: PAS ?POS? - updates; waitlist, availability
599 9/12/07 Kickoff  Workgroup Flipcharts Voice input
600 9/12/07 Kickoff  Workgroup Flipcharts 1504, 1509 in system
601 9/12/07 Kickoff  Workgroup Flipcharts Sheets for logs, visits etc.
602 9/12/07 Kickoff  Workgroup Flipcharts Foster child locator - and placement history
603 9/12/07 Kickoff  Workgroup Flipcharts Foster home listing; showing all children placed and when
604 9/12/07 Kickoff  Workgroup Flipcharts Ages, gender of children in FH for matching when placing
605 9/12/07 Kickoff  Workgroup Flipcharts List Age Out payment cases; mass emails to F/Ps and others
606 9/12/07 Kickoff  Workgroup Flipcharts Payment cut off for overpayment, trigger 1577
607 9/12/07 Kickoff  Workgroup Flipcharts JW: FH levels? online
608 9/12/07 Kickoff  Workgroup Flipcharts Contact sheets by child; comprehensive, updates, info
609 9/12/07 Kickoff  Workgroup Flipcharts JW: Auto link - auto medical appt. child in F/C. Type, ID of med- Email to Foster Parent
610 9/12/07 Kickoff  Workgroup Flipcharts Service Providers Address, phone numbers, names, program descriptions, application all online
611 9/12/07 Kickoff  Workgroup Flipcharts Foster home availability by general area
612 9/12/07 Kickoff  Workgroup Flipcharts JW: Simple?Single? application
613 9/12/07 Kickoff  Workgroup Flipcharts Auto doc to ESHs (Emergency Shelter Home)
614 9/12/07 Kickoff  Workgroup Flipcharts JW: Lists of Child Specific Foster Parent  - no tr?
615 9/12/07 Kickoff  Workgroup Flipcharts Licensing logs - contacts
616 9/12/07 Kickoff  Workgroup Flipcharts JW: Single child into folder; single access; all forms available
617 9/12/07 Kickoff  Workgroup Flipcharts JW: Foster Case name - track - persons/dates and modifications
618 9/12/07 Kickoff  Workgroup Flipcharts Single password logon
619 9/12/07 Kickoff  Workgroup Flipcharts No system backout
620 9/12/07 Kickoff  Workgroup Flipcharts Auto register - Birth Certificate, Social Security, etc.
621 9/12/07 Kickoff  Workgroup Flipcharts JW: Case history screen, ??casak ??inv etc.
622 9/12/07 Kickoff  Workgroup Flipcharts JW: Log version? by worker
623 9/12/07 Kickoff  Workgroup Flipcharts JW: SHG? (SHA?) - auto linked to Statutes, Rules, Procedures
624 9/12/07 Kickoff  Workgroup Flipcharts LAR - form - linked to agencies CSEA, PSD, etc. (Locale Action Register)
625 9/12/07 Kickoff  Workgroup Flipcharts JW: Devices? - field input into system - auto or downloaded
626 9/12/07 Kickoff  Workgroup Flipcharts Alerts to worker to insure complete input
627 9/12/07 Kickoff  Workgroup Flipcharts JW: Flemings?, dispo, Licensing?, update notification
628 9/12/07 Kickoff  Workgroup Flipcharts Tag for un-licensable Foster Home
629 9/12/07 Kickoff  Workgroup Flipcharts Case Managers access to LRF - FHLU access
630 9/12/07 Kickoff  Workgroup Flipcharts JW: Interpreter? Resolution based or other in system; link; forms reg automatically
631 9/12/07 Kickoff  Workgroup Flipcharts JW: Server? System ??Hacking? [Security?]
632 9/12/07 Kickoff  Workgroup Flipcharts JW: Clearance results - search and generated system and letter
633 9/12/07 Kickoff  Workgroup Flipcharts Systems need to talk to each other like HANA
634 9/12/07 Kickoff  Workgroup Flipcharts Update system Pride Training upon completion of training (by provider)
635 9/12/07 Kickoff  Workgroup Flipcharts Case search easy, by name and other ID.
636 9/12/07 Kickoff  Workgroup Flipcharts JW: Email - leub? - screen - sort - prioritize
637 9/12/07 Kickoff  Workgroup Flipcharts F/ESH availability - update matching info that can be applied to FHs
638 9/12/07 Kickoff  Workgroup Flipcharts No screens (multiple) enter thing; they want to enter information only once
639 9/12/07 Kickoff  Workgroup Flipcharts License complaint file by FH/ESH
640 9/12/07 Kickoff  Workgroup Flipcharts Ability to bring up multiple docs at once and shift back and forth
641 9/12/07 Kickoff  Workgroup Flipcharts JW: Online travel approvals - all - only CM or? Associates?
642 9/12/07 Kickoff  Workgroup Flipcharts JW: (FH?) Application on system
643 9/12/07 Kickoff  Workgroup Flipcharts Pull up critical dates by case for Voluntary Foster Care (mother or father voluntarily allowing the state to place child in foster care) etc.
644 9/12/07 Kickoff  Workgroup Flipcharts Advance input of benefits for respite (for foster parents); allow future date entry
645 9/12/07 Kickoff  Workgroup Flipcharts Transfer summary sheet, check list
646 9/12/07 Kickoff  Workgroup Flipcharts Home visit checklist
647 9/12/07 Kickoff  Workgroup Flipcharts Updateable LRF screens and  logs
648 9/12/07 Kickoff  Workgroup Flipcharts Case file instruction - Section 6 - further breakdown: components, template
649 9/12/07 Kickoff  Workgroup Flipcharts JW: Auto case file?
650 9/12/07 Kickoff  Workgroup Flipcharts Mail out lists (of what?) [training, get togethers?]
651 9/12/07 Kickoff  Workgroup Flipcharts Stats for workers and sups
652 9/12/07 Kickoff  Workgroup Flipcharts Auto save / Recovery capability
653 9/12/07 FMO/Acctg Printed View and print screens showing the Uniform Accounting Codes (UAC) for payments.  This will ease the research efforts for overpayment and/or cancelled checks.  E.g. Voucher number, appropriation code, object code, cost center and activity code, eetc.
654 9/12/07 FMO/Acctg Printed Currently SSD provides the transportation and/or home studies charges that are IV-E claimable.  View and print screens showing the IV-E claimable portions of these costs would be helpful.
655 9/12/07 FMO/Acctg Printed View and print screen for required fiscal reporting information that is broken down by Title IV-E Adoption Assistance and Foster Care Programs.  E.g. Case number, Child's name, Check number, Check amount, Check date, Case count at the last date of the quarter for IV-E and Non-IV-E Children, and child waiting to be determined as IV-E Child or Non-IV-E Child.  Total amount of payments by month and by quarter.  And the average number of children for the quarter.
656 9/12/07 FMO/Acctg Printed An interace between CPSS and HARI (Hawaii Accounts Receivalbe Information system) so overpayments can be sent to HARI without Social Workers filling out manual forms to send to CRS and the CRS staff having to manually input the overpayment amounts into HARI.
657 9/12/07 FMO/Acctg Printed An interface between CPSS and FAMIS so trust fund balances (for children that have SSA or SSI funds that DHS is holding in trust fo rthem until they reach the age of majority) can be viewed by the Social Workers.  This way the Social Workers can readily monitor the balances without having to ask CRS to check the balances.
658 9/21/07 Easy is Hard – Building a Better User Experience Webinar In my workplace we are very much want the users to enter all relevant data, rather than just the absolutely mandatory data. Typically, however, there is no way for the programmer to predict what data beyond the absolutely mandatory data might also actually be critical in any particular case. This sometimes drives people to program in ways that are not very user friendly. For example, we typically do NOT indicate mandatory fields. This stems from a fear that if we did indicate mandatory fields, it would encourage users to only enter the mandatory data. This probably works with inexperienced users. They enter whatever data they have and hope that this will allow them to pass on to the next screen. But experienced users soon learn how to game the system, if that is their predilection. The primary goal for every form is completion. And I don’t think you can alter human behavior to try and find the quickest way through the system (by figuring out the data they really need to enter).  You do want to avoid the “pogo sticking” behavior of users putting in few fields, submitting to see if they get errors, and then filling a few more fields, resubmitting, etc. This is highly inefficient and confusing for new users.  Have you tried using two different visual indicators, such as ‘Required’ content and ‘Critical’ content?  No matter what, you should eliminate or hide (progressive disclosure) the fields that are only used 20% and not critical or required.  If there weren’t as many fields on the screen, then users may feel they don’t have to hunt and peck on the screen to find just was is required. Finally, examine the form and see if there is a way to group the fields in a more logical way to ensure that users are providing the most important or required information first.  Those suggestions, along with a solid training program to explain to the users the importance of capturing the critical data, may help encourage users to fill in the additional fields.   ACM has a listserv dedicated to intercultural issues in interface design, CHI-INTERCULTURAL, accessible via www.acm.org
659 9/21/07 Easy is Hard – Building a Better User Experience Webinar What are the major differences and key usability issues/challenges in a SACWIS web application vs a basic informative site, game site, shopping site or community sites? The challenges of a commerce application entail both attracting and retaining customers, mostly for occasional use of the system. Users of a web application such as SACWIS are required to use the application as part of their daily work activities. In addition, there is no training on a shopping site or community site; however, there will be training modules and classes for users of SACWIS applications.  Because of a SACWIS application’s high frequency and duration of use, the usability principles such as efficiency and supportive design are even more critical. The application must be easy to use, have supportive error handling and allow users to efficiently get their work done without frustration. ACM has a listserv dedicated to intercultural issues in interface design, CHI-INTERCULTURAL, accessible via www.acm.org
660 9/21/07 Easy is Hard – Building a Better User Experience Webinar Our users want everything on one screen because they feel like they have to perform too many clicks otherwise. What analysis or design problem is this indicative of, and how do we answer our users? Thanks It is an issue of balance. A site or application should allow users to complete their task with the least amount of work (often this is just thought of as ‘clicks’). However, sometimes in order to reduce the number of clicks, designers force users to wade through complicated forms, overly dense pages, or screens with too many options.  This then increases the amount of cognitive work on the user.  What is more important than the number of clicks is to ensure that the user is aware that they are progressing toward their goal. Each click should bring them closer to completion, and this should be made obvious through a visual display of progress. ACM has a listserv dedicated to intercultural issues in interface design, CHI-INTERCULTURAL, accessible via www.acm.org
661 9/21/07 Easy is Hard – Building a Better User Experience Webinar If a demographic survey is used to survey the user community on the design of the system & it reveals that the user community is 50 or older; then what problems might result if the system is designed for this age group (who will soon retire) & younger staff are hired to replace the retirees?  Should we design for a younger age group? I would suspect that the age groups are not so clearly stratified that the entire user base consists only of 50+ users who will be replaced by younger staff all at once. Here is a case where you would not want to design for extremes on either end of the age spectrum. The system should be flexible to support varying levels of computer use, by providing features for beginners, intermediates, and expert users. For example, allow users to adjust the font size they are viewing, and provide keyboard shortcuts for frequently used functions.  Even if you design for the older user community, you will rarely hear complaints from the younger group if the fonts are larger and easier read (but you will hear it the other way around). ACM has a listserv dedicated to intercultural issues in interface design, CHI-INTERCULTURAL, accessible via www.acm.org
662 9/21/07 Easy is Hard – Building a Better User Experience Webinar Labels - this appears to be 'Help' and wondered if this is built into the application (needs to take a release to make any wording changes)?  Also, what are some of the products used for this; i.e., Robo Help??  Some applications do offer inline help next to form fields, and this is a way to provide more detailed explanation than a label can provide. However, forms can quickly become cluttered by providing too much help on the screen. Other options include, help on mouse over actions.  Even better is to make labels clear so help is not necessary. RoboHelp does provide the ability to create contextual or inline help, and is one of the most common off the shelf products used for simple application help systems. ACM has a listserv dedicated to intercultural issues in interface design, CHI-INTERCULTURAL, accessible via www.acm.org Decide which benefit goes with which line item: 􀂋􀂋Is it avoiding data entry by workers?Is it avoiding data entry by workers?
􀂋􀂋Is it more accurate information?Is it more accurate information?
􀂋􀂋Is it learning about court performance?Is it learning about court performance?
􀂋􀂋Is it better court scheduling that will reduce Is it better court scheduling that will reduce burdens on agency staff?burdens on agency staff?
􀂋􀂋Is it more timely and efficient court procedures Is it more timely and efficient court procedures ––and ultimately better outcomes for children?
663 9/21/07 Easy is Hard – Building a Better User Experience Webinar Consistency is the key, no matter if the system is to be replaced or is new the design approach must be consistent to the user or you will lose their trust which is extremely important. While most of us looking toward the future regarding the New SACWIS systems it is not a time to become sloppy in design and can undo all the efforts to bring the user trust level up! So how do you get management which is so busy in the new system they forget the risk factor involved with this practice or lack thereof. Is there any measurement I can present that would reflect this issue? Developing a new SACWIS is an excellent time to educate staff (including management) about user centered software design principles.  This can begin as early as identifying the initial goals for the project even before the design phase has begun.  Several strategies for involving management in user centered design might include sending some of the hyper-links included in this presentation to project team members, agency-wide surveys and implementing user groups or focus groups.  For example, one of your project goals might be to make SACWIS “more user friendly.”  Your users will be able to provide suggestions on how to best accomplish this.  By including management as part of these activities, they will be exposed to the comments and ideas of staff that use the system every day. Involving management (line supervisors, mid-level managers and even administrators) in design or prototyping sessions along with front line caseworkers is another strategy.  Although I don’t know of one measurement that could be used for all systems, you may be able to develop your own.  For example, you could measure the amount of time it takes to complete an existing function in SACWIS (e.g. a service plan or a risk assessment) with the goal of being able to complete the same function in the new system in less time. If you are migrating to a web based application, you may be able to reduce the number of windows users must progress through.  In theory, this should mean it takes less time for caseworkers to complete the task. Developing and using prototypes early on during the design phase can help verify that you are progressing in the right direction. ACM has a listserv dedicated to intercultural issues in interface design, CHI-INTERCULTURAL, accessible via www.acm.org
664 9/21/07 N.Kaneshiro email Use Electronic transfer to a clearing house that would deposit to whatever bank via a ACH number for all payments. 
665 9/21/07 N.Kaneshiro email Have one provider file and not 2 separate files that we currently have, 1 for foster parents and another for all the other vendors that we need to pay.
666 9/21/07 N.Kaneshiro email Keep the same fields(i.e. addresses) in a single file.
667 9/21/07 N.Kaneshiro email Have only one client ID, we currently have multiple client ID number(AFCARS, CPSS client numbers)
668 9/21/07 N.Kaneshiro email Have an ID scheme that allows easy navigation to all files of the system.
669 9/21/07 N.Kaneshiro email  Stick to business rules that represent the majority and not the exceptions to the situations.  This has caused unnecessary problems and a huge cost to maintain the current CPSS.  Keep the design simple.
670 9/21/07 N.Kaneshiro email The dependence on 1 consultant has placed the Department in a very compromised position.  We continue to place the Department in jeopardy by allowing this 1 consultant to be in control of the system.  She is the only one with initimate knowledge of the system, especially the payment subsystem.  Both the IT as well as the Program staff depend on her to help us do our job. Currently, there is no provision for the backup of that consultant.
671 9/21/07 N.Kaneshiro email Do not clutter up the files with nice to have fields that are not used.  Stick to the requirements of reports, online screens.
672 9/21/07 N.Kaneshiro email When creating file structure, keep the extraction of key data in such a way that it is easy to extract.  For example, there is a constant need to determine the count of foster children.  We should be able to identify these foster children with 1 field in a file and not have multiple means to determine that count.  
673 9/21/07 N.Kaneshiro email  Selection of the software is strategic in avoiding continued dependence on contractors in maintaining the system.  If too many different software/hardware is required and there is a lack of the necessary skills to maintain them, we will incur costs that will limit the Department’s ability to make necessary maintenance changes/enhancements that are bound to come up in the future.  We may even be sanctioned by the Federal people because we are not able to implement their initiatives/changes.
674 9/21/07 S.Schick email The 'evil triplets' was logic added to the Service Data programs for the overlapping of a placement SAC with an out-of-care SAC (K4xx) and a bedholding SAC (K210) to pay the foster care provider up to 28 days while the child was out of care.  The 1st 14 days are paid at 100% and the 2nd 14 days are paid at 50%.  
675 9/26/07 Suzanne Service (Sandy) email Reimbusement for mileage - permit entry of more than 400 miles  We are only able to input reimbursement for 400 miles per line of service now.......if the foster parents submits 1600 miles, we have to do four separate LOS........It would be great  if there was no limit  of the number a miles. Are there any rules regarding the maximum # of miles per line of service?  Per episode? Per activity?
676 10/15/07 Grant Collins TANF meeting Scan all paper documents into online case file, do not miss any, in order to pass a Federal audit.  Otherwise, the audit will be done using the paper case file.
677 10/15/07 Grant Collins TANF meeting Keep master copies (scanned okay) of signatures in order to compare with other signed documents in the case file (online or on paper)
678 10/18/07 Cynthia Goss email We want to give CSEA access to the RD10 screen, which will give CSEA the dates of foster placements.
679 10/24/07 Amy Tsark email In current CPSS, we can't add an entry (e.g., a ph call, a ct apperance, etc.) after a case is closed.  The info doesn't cause the case to be reopened, but we should documment it in the case record.  Dana Kano told me -- "Nope- No way for me or line staff to add an entry in CPSS without re-opening the case in CPSS-perhaps that is another feature we can add to the NEW system."
680 10/23/07 Discussions with PIDF, CC Home Study form for Catholic Charities, PIDF, and CWS and others
681 11/1/07 Susan Chung email Evaluate using IBM's DB2 Express C (a  no-charge edition of DB2).   IBM says this has significant impact to developers working with XML.  http://www-306.ibm.com/software/data/db2/express/ 
682 11/5/07 Lynne Kazama email We need to be able to capture information from families licensed by Child-Placing Organizations who have our DHS youth for IVE claiming and AFCARS.  Shirley and MICU would know the information that is needed to be caputured.  The adoptive home study is done and the home is unconditionally licensed but not by DHS it is a shared home agreement with Hope Inc.  he CPO licensed the home---so they are the primary licensing entity.  When DHS wanted to use our home, we did a shared home agreement (iinformal) as to who paid, who was case mgr., who licensed, etc.  HOPE is licensed as a CPO by Annie here---but they can license statewide. MICU is pursuing getting a copy of the Adoption Homestudy for this home so that staff can enter an Uncond Lic in LRF for the OTH# based and do a little bit of IVE claimin
683 1/14/08 Allen Wine email Check / review all SMRs (and CSSRs) that have been submitted to OIT over the previous 12 months Make sure that all changes to CPSS have been identified as functions in SHAKA if required
684 1/25/08 Christine Costello RSS Feed to Shaka website from NRCOI Angie Herrick Bordeaux, Research Analyst
National Child Welfare Resource Center for Organizational Improvement
Catherine E. Cutler Institute for Child and Family Policy
Edmund S. Muskie School of Public Service, University of Southern Maine
400 Congress Street, 5th Floor, Portland, Maine 04101
Phone: 207.780.5822, Fax: 207.780.5817
E-Mail: abordeaux@usm.maine.edu, Web: www.nrcoi.org 		 Note: NRCOI has a new feature on our website!  We now offer an RSS feed containing these weekly news clippings and updates to the NRCOI website.  Visit http://www.nrcoi.org/NRCOIrss.html for more details on how to get the news delivered to your desktop!***
685 2/11/08 From John D to CWS email on making changes in Intake System track "In Utero" drug use
686 2/20/08 Allen Wine email on CPSS/LRF and HANA sharing information topic Check for storage and distribution restrictions:  DHS P&P Chapter 8.2 and the NIST (National Institute of Standards and Technology), upon which 8.2 is based does not allow even the collection and storage of confidential (but other kinds would be OK) information if there is no current need. 
687 2/21/08 SearchSoftwareQuality@lists.techtarget.com "Good business requirements are like diet and exercise -- most organizations know it's the right thing to do, yet many don't follow such best practices for success.  In fact, nearly 70% of the organizations surveyed for IAG Consulting's new Business Analysis Benchmark report are more likely to have a marginal project outcome or project failure due to poor business requirements. Companies that fall into this group can expect to spend 49% more money and 39% more time than organizations that have superior business requirements processes, technologies and skilled staff, according to the findings."
688 3/18/08 cc- NAGW listserv Calendar function on portal and other places http://www.k5n.us/index.php
 
http://www.calendarix.com/index.php - It's very powerful and low close and it's PHP and MySQL.  Colors and Fonts can be easily customized to match all types of sites, plus there is a free version, but I pay version has more features including rss feeds, notifications and support for vCal/iCal exports.
689 3/18/08 cc- NAGW listserv Youth website pages and URL
Ideas from NAGW listserve members		 We did one last spring http://www.evanstonteens.com/    
We went with someing non-city related as the thought was it would drive more traffic if it wasnt “official”  (even though it is)  And we let our our 16 year old summer youth worker do the design based off a joomla template.   He is still here, working on a new design for the site for  a 1.5 launch.  Its not  a “great” design by our standards, but its what the kids like and want, so we love it.   Erika Storlie Web Developer City of Evanston 847.448.8007 		 Questions about youth website:  Should it be a complete new domain name, such as  www.youthachbhcs.org
or just a subdomain like youth.achbhcs.org
690 3/18/08 cc - NAGW listserv weather feed for portal On our intranet, we skipped the widget and went with an RSS feed courtesy of weather.gov; some issues with the weather.com widget because of our firewall 
691 3/18/08 cc - NAGW listserv Stats package Q We no longer have Webtrends due to the exorbitant cost. We have log files on the server..looking for is a stats package that can analyze those log files and log files moving forward.  Many are using Google Analytics/Urchin happily, but looking for a log-file based solution: any solution that inserts a bit of JavaScript or ASP code or PHP or ColdFusion or whatnot to log page hits to a database is not what we're looking for We recently bought WebLog Expert. Has all of the basics and is very easy to use. Does scheduling, auto-log downloading and report generation..It is quick and inexpensive. The only thing it couldn't do for me was process my Windows Media Server log files..i have to use a different freebie to see stats on those.
We use WebTrends, but I have also heard good things about Omniture’s product(s?) – I don’t know if it is logs-based, however
692 4/14/08 sacwis@lyris.acf.hhs.gov Terry Watt, Children's Bureau, Division of State Systems, Room 8136,
1250 Maryland Avenue SW Washington, DC  20024-2141
terry.watt@acf.hhs.gov  Voice (202) 690-8177 Fax - (202) 205-8221		  The authority to claim information systems costs under title IV-E in section 1356.60(d) is limited to collecting and reporting data necessary to meet the AFCARS requirements in 45 CFR 1355.40 and those necessary for the proper and efficient administration of the title IV-E State plan and not the CFCIP plan.   There is no additional Federal funding set-aside for the NYTD.  The CFCIP program was created with a mandate for States to collect data, but the statute does not set-aside funds for that specific purpose.  As mentioned previously, in addition to CFCIP funds, certain costs may be eligible for Federal financial participation under title IV-E at the 50 percent matching rate depending on whether the costs to develop and implement the NYTD are allowable costs under a State’s APD for SACWIS.  In these ways, the Federal government is providing funding to assist States in complying with the NYTD requirements.
693 4/18/08 costello Wording from NAGW Listserv “Use our online Citizen Request Tracker to report a wide variety of issues any time of the day!” can be put on each page (san mateo, ca) It is the style of the description that is in question; about adding a complaints form on each webpage.  Here is an example of how to do it.
694 5/16/08 cc - NAGW listserv Slide show from photos Recommended:  SlideShowPro; Photoshop: automated Web Photo Gallery; Flickr; embed a Picasa Web Album; http://www.web-album-maker.com/.  It’s free.  XML base; Powerpoint with inserted photo album then saved as a PDF for those without PPT: Photo slideshow wizard, Insert/picture/newphotoalbum/ layout you want and 'create';  Like I am looking for the program to create slide show that looks like the one on the 24 Hour Fitness website (http://www.24hourfitness.com/non_member_home.html).   "html in a frameset"? http://greatdesigns4u.us/samples/eatoutmadison/eatoutmadisonfine.html - animated .gif
http://greatdesigns4u.us/samples/seaxperience/frameset.html - animated .gif
http://www.greatdesigns4u.us/samples/matcstudentlife/ - animated .gif
I have also built slideshows in adobe acrobat professional and created a slideshow by converting a Microsoft Powerpoint file to a Web page.
695 5/16/08 cc - NAGW listserv Forms data sent to an email address CDOSYS (.asp) to send form data via email Has anyone considered creating an RSS feed instead of email, and using Feed Burner to offer it to users? I just joined CSS-List (http://css-tricks.com/ - interesting info), and it was offered through Feed Burner. I chose the "by email" option, but it allows you to use an RSS Reader and other nifty tools.
696 5/19/08 cc - NAGW listserv Spam reduction or elimination for online forms http://www.webaim.org/blog/spam_free_accessible_forms/
other suggestions are for an image on the form to be copied; or a generated number to be copied; or captcha
ReCaptcha's MailHide ( http://mailhide.recaptcha.net/ ) is very easy to setup as it is just cut and paste of the generated code. To go further with it you'd have to use the API. 		 For our forms on our site, once the user has filled out the form, they are taken to another page where they need to verify what they entered and then press either a send or correct button. We haven't had problems with form spam, and I assume this verification stage helps. It's important to make the verification stage very obvious, like putting "Wait!" in big red letters at the top of the page, so people don't just think they are done, and don't complete the form.   Some put in an "add 1 + 1" etc.
697 5/19/08 cc - NAGW listserv Text / SMS messaging http://www.roamsecure.net/
698 5/19/08 cc - NAGW listserv email lists We replaced Major Domo with MAILMAN a couple of years ago
and are extremely happy with it.  It's easy, scaleable and has web browser
interfaces for administration, archiving, spam filtering, etc.
http://www.list.org/
http://en.wikipedia.org/wiki/GNU_Mailman
Joel Ludwigson , Manager, Information and Communication, Minnesota Department of Finance
joel.ludwigson@state.mn.us  651.201.8054
699 5/19/08 cc - NAGW listserv capture remote IP address - maybe <input type=hidden name="env_report" value="REMOTE_ADDR">
700 6/12/09 cc Printing from website and SHAKA application Make sure every page on website and every attachment can be printed on a regular black and white printer; or put a special version and a print button on the page, or have a separate PDF file so that can be printed and an original maybe colored presentation can be also be on site.  Just printed a big black blob from a Civil Rights ppt page - can't read anything; also last week printed a very pale green training page that was okay online but unreadable (too faint, light) when printed.
701 6/10/09 cc - NAGW listserv and techtarget.com Guard against SQL injection attacks
702 6/24/08 2004 email Archiving check data for auto-deposit when implemented - related  Wayne Akizaki from the EBT area, wants to store files received from Citibank, these files comes in daily and need a retention of 3 years, for the last 90 days the average number of tracks used per day was 172.   Wayne was thinking of storing the most recent year of data on disk and the remaining 2 years on tape.  Would you know the cost of disk space $ per track, or the cost per drive.  Also the cost for a cartridge.  Or do you have any other way to store this data.
703 7/2/08 cc Maintanence Window, maintenance plan and schedule, and written procedures  To minimize impact on users and that includes emergency outage plans.  To eliminate the following on a Thursday, work day "We have to install a new Secure Server Certificate (renewal) on the Intake Tool server tomorrow.  It will require a reboot and this means that the system will go down.  I expect that this may take about an hour.  Approximate time of shutdown:  Between 10:30am and 12:30pm." 
704 7/8/08 cc Provide citizens with information they need on the website portal Analyze call data to determine what information callers are calling about and, where possible, put the info on the main page (see the "I want to…" on Baltimore page at  http://www.baltimorecity.gov
705 7/29/08 cc Check web colors for readability and color blindness 1.  Go to http://colorfilter.wickline.org and do a test for the various kinds of color blindness.
706 7/29/08 Lee Dean, cc etc at NYTD confernce Add NYTD to website and SHAKA 1.  Keiki Korner and 16-26 (in graffiti characters) for young adults and Coalition partnership
2.  Surveys for 16-26 and 3.  Conference and/or annual conference to introduce survey and provide information on all services for youth (tables)
4.  Ticklers to workers and birthday, holiday emails, IMs and text messages to youth
707 8/21/08 Cynthia Goss Voice Recognition SW Will the new shaka system include voice activated dictation; I believe it should be available for all 200+ staff. Currently Dragon SW is installed on about 3 PCs (worker comp)
708 8/26/08 Lynne Kazama CPO interface File exchange / or direct access for CPO licensing information for IV-E and AFCARS
709 8/26/08 Lynne Kazama Child care information "HANA screens in LRF" to provide child care information
710 9/26/08 <sacwis@lyris.acf.hhs.gov email  IV-D/IV-E interface requirements The Child Support Data Safeguarding regulation was printed in the Federal Register. http://www.access.gpo.gov/su_docs/aces/fr-cont.html
 
711 9/22/08 Judith Wilhoite email from info@hawaiifosterparent.org Plan for and incorporate new functions related to new bill the US Senate has just passed the Fostering Connections to Success and Increasing Adoptions Act of 2008 (HR 6893). Passed by the House on September 17, the bill now awaits signature by President Bush. Once signed, the legislation will (among other things):
Reauthorize and update the adoption incentives program
Gradually de-link Title IV-E adoption assistance from income requirements so that all children with special needs eventually have access to this federal support
Provide for Title IV-E funding of kinship guardianship placements
Extend direct Title IV-E funding to tribal governments
Allow states to receive federal reimbursement for support provided to foster youth up to age 21
Create a grant program to support kinship caregivers
Require reasonable efforts to keep siblings together
Require agencies to inform prospective adopters about the tax credit
712 10/1/08 cc Fetal Alcohol Spectrum Disorders (FASD) services for parents if child is suffering from FASD
713 10/9/08 Amy Tsark It is CAN (Child Abuse and Neglect) Central Registry where authorized agencies may submit their requests for CAN Clearances.  The Program has to be designed so that SHAKA will do the first cut of "clearances."  Current system requires a human being to do a computer search.   
714 10/9/08 John Dunnicliffe after meeting with Amy, John, Lee 10/7 Family Connections We will build a screen for people to find people who were in the CPSS system.  This will be a search application.  People would be able to find a long lost brother, sister, biological parent, etc..  They would have to provide us with info about themselves as well as tell us about the person they are trying to find.  Prototype form will be ready by 10-30-08.
715 10/9/08 John Dunnicliffe after meeting with Amy, John, Lee 10/7 "Family Journal" Printable journal to be kept at the home and document visits, services provided, etc..  The SHAKA system can be used to pre-fill all the family and other information for the printed copy.  John Walters project.
716 10/9/08 John Dunnicliffe after meeting with Amy, John, Lee 10/7 Educational and Training Voucher Form MCC will build an online EV application.  Lee Dean project.  Online form will allow for qualifying foster youth for vouchers.  Administrator will be able to review and correspond with applicant to clarify information as required.
717 10/9/08 John Dunnicliffe after meeting with Amy, John, Lee 10/7 Post Permanency Services - See Lee Dean - Notify Providers to provide services We will be developing an interim application (pre-SHAKA release) that will be functional for tracking PCs.  This application will allow providers to enter their reports.  We will look into utilizing this interim application to provide a notice to providers about the youth in our system who require their services.
718 10/9/08 John Dunnicliffe after meeting with Amy, John, Lee 10/7 PD Make Interface We have developed a draft input screen.  Go to: http://fosterdev.dhshawaii.net/police
719 10/7/08 John Dunnicliffe after meeting with Amy, John, Lee 10/7 Incorporated into SHAKA Profile - Query all names, addresses, - return a list with name, dob, address, Social Worker, Status
720 10/7/08 John Dunnicliffe after meeting with Amy, John, Lee 10/7 Foster Child Access - Part of the Foster Ohana Portal - show all basics of their plan, history etc..
721 10/7/08 John Dunnicliffe after meeting with Amy, John, Lee 10/7 Notice To Perps
722 10/7/08 John Dunnicliffe after meeting with Amy, John, Lee 10/7 Notice to Foster Parents - Court Hearings
723 10/22/08 Meeting with John D and CC at MCC Identify all Plans that are created for each foster child and their family Monthly Visit - Case Manager / Worker
Safety Plan
Safety Assessment
Comprehensive Family Assessment
Permanency Plan
Visitation Plan - Make sure that child gets visits from family ,etc
Medical Checkup Plan
ILP Transition Plan
724 11/3/08 cc to John D email Missing children website page create a new missing children website page, so that when the worker marks the child missing, the photo and info appear on the page as well as email notifications automatically sent out to a predetermined group and are removed when child returns.  (A history log of running away will also be good to keep.)   Add place for child to send information about why they ran away and if they are safe; this could be part of the general feedback from children about their experiences including who is thinking of running away and why.  (Non foster-children also feel like running away!  Peer mentoring from non-foster/adoptive youth who understand? or counseling?)
725 11/11/08 Lynne Kazama FirstCare and payments for On-Call 24-7 Foster/Resource Family Homes (for 0-3) Licensing; Board Rate: $18/day; "SAC" codes K222 for 1st 30 days, K223 for next 15 days and every 14 days thereafter for room and board [in CPSS]; SHAKA language:  On-Call Resource/Foster Family homes and no longer "emergency shelter homes - ESH."  $500 transitional payments $500/infant-toddler (Lee Dean for SMR description for CPSS); Respite and Child Care Payments: $200/mo; 1099-taxable income e.g. 1099 for the Bed Holding Fees ($500/mo/bed space).
726 11/20/08 cc Language translations Research the following and others:  SDL's FreeTranslation, Google's Language Tools, Yahoo's Babelfish, or World Lingo  GoogleTranslate:  We're using it on our SJPD.ORG site and haven't heard any complaints yet.  It can cause CSS menus and fixed width column layouts to warp and wrap.  It presently does not offer Vietnamese language support.  The best thing other then the price is the Google allow feedback to continuously refine the accuracy.  David Bartholomew bartholomewd@gmail.com 12/11/2008 
727 11/20/08 cc and John D Web content ownership and quarterly update meetings Assign ownership of areas of the new web portal to CWS and agencies and meet quarterly for updates and changes
728 11/21/08 email from cc to John D  Eligibility module ideas  - On each child's page(s), eligibility status and start and end dates will show for IV-A EA, IV-E, (SSI?), other funding sources? and we can allow the worker to add information to the child's file and rerun eligibility
 - On a "summary" eligibility page, currently to be used by FCIM group, will show something like sections for - for only ACTIVE children/clients
 IV-A EA eligibility
  # Approved     # Denied (with reason)    # Pending (waiting on information)
  # Closed

 IV-E eligibility
  # Approved     # Reimbursable     # Denied     # Pending   etc.
 - Then when they clicking on Pending, all children pending will be listed along with the information they are waiting on and any action taken in the past (date, worker, action, results).  Same with Denied, all children denied along with reason for denial and any action taken in the past (date, worker, action, results). 
 - Approvals need to have six month reviews of eligibility.
 - Denials need to also have reviews... 
 - IV-A EA is a little complicated as it can only be determined for one child every 365 days, and if approved, needs to be closed one year after opening.  If closed earlier, cannot allow another opening for same child within 365 of the previous start.
 - IV-E is a little complicated because even though the child may be eligible, their expenses may not be reimbursable; it depends on placement and possibly other factors. 
 - Key fields for eligibility
 - Home the child was removed from (name, address, SSN (if possible), relationship to the child (key))
 - Date the child last lived with a specified relative (may be the person they were removed from) and name and relationship of the specified relative
 - Names listed in the court order (unsafe for the child to be living with; we need to check with CWS, but I think these are the adults who are legally responsible for the child
 - Income (whose exactly, I still need to figure out; maybe collect all so that we have them when we understand the rules); including TANF, Food Stamps, SSI
 - Assets (same notes as income)
 - All sources of income child is receiving, including child support
729 12/3/08 Examples of Education sites from Lee Dean Drop downs of schools and accreditation US Dept of Education - institute of educational statistics // national center for educational statistics. can provide basic information about a school including contact, description of programs/degrees, enrollment size / gender & ethnic breakdown, and financial information including cost of tuition & fees, books & supplies, room-board and other expenses.   Using the "College Navigator" will provide a wealth of information about the college, including both IPEDS  ID and the OPE  ID [see below] as well expenses, financial aid, course, enrollment,
http://nces.ed.gov/ccd/schooLSearch/ 
http://nces.ed.gov/collegenavigator/

US Dept of Education - database of post-secondary institutions and programs
http://ope.ed.gov/accreditation/Search.aspx
FAFSA [Free Application for Federal Student Aid] --The federal application form that students must complete in order to apply for virtually all types of financial aid: Pell Grants, State Grants, Institutional Grants, Tuition Waivers, Work Study, and Loans.     http://www.fafsa.ed.gov/  		 OPE ID -  Identification number used by the U.S. Department of Education's Office of Postsecondary Education (OPE) to identify schools that have Program Participation Agreements (PPA) so that its students are eligible to participate in Federal Student Financial Assistance programs under Title IV regulations. This is a 6-digits number followed by a 2-digit suffix used to identify branches, additional locations, and other entities that are part of the eligible institution.
IPEDS ID -  A unique identification number for institutions that participate in the Integrated Postsecondary Education Data System Survey
730 12/1/08 Requested during roadshow Drop downs for vocational ed and other training agencies including for GED Including instructions for how to get GED or equivalent; how to obtain transcripts etc.
731 12/6/08 Kelley Andrade after Roadshow Templates and checklists for communications MAYBE something like this could be developed for at least the Investigators initial FIC and WVP logs in order to help with the guidelines in submitting logs within 5 working days after FIC/WVP. Any assistance you can give us will be extremely helpful  See in Design folder:  LOG SHELL-FIC FOR TRANSCRIPTION.doc
732 12/11/08 Web content forum email Use of Twitter - one example This is a shameless plug for our twitter account (http://twitter.com/nychealthy). It uses RSS to Twitter via twitterfeed: http://twitterfeed.com/.  We use two RSS feeds our press release RSS and our blog RSS.  The blog topic this week is Baby Safety.  Please join us and our expert, Dr. Lorraine Boyd, the Medical Director for the NYC Health Department's Bureau of Maternal, Infant and Reproductive Health, to discuss baby safety.   http://pulse.typepad.com/nychealthy/
As always, it is a pleasure to have a community of individuals with which to discuss best practices. Amanda L. Wood, Online Special Project Manager, Communications, 212-788-5165  awood2@HEALTH.NYC.GOV
733 12/2/08 Roadshow - Sandy Mileage payment Can't pay over 400 miles at a time Function:  Google map driving miles from location to location; actual can differ slightly
734 12/2/08 Roadshow - Sandy Drop down lists for relationships and placement locations Need code for guardianship (none in CU50); need code for regular hospitalization (none in CU50) Need drop down lists for all relationships and activities and locations
735 12/2/08 Roadshow - Sandy Retropayments  "Make it easier to retro AA/DOC (now have to PS31 and then CU50 each month)" Function:  Reduce need to retro payments by autocontrolling what gets paid and when based on the status of the child in the system
736 12/2/08 Roadshow - Sandy Field entry size "More space on CD24"  Verify that this is a free format field that has been addressed in SHAKA with fields that can expand.
737 12/2/08 Roadshow - Sandy Correct lists In CPSS, higher ed kids in CU22 must say CFC, which is wrong Correct and extensive lists for education and funding sources
738 12/2/08 Roadshow - Sandy Address accuracies and verifications In CPSS:  Address in PUR in PC30 should be where check goes - should never revert to CU14/CU24 screens - sometimes goes back years"  Verify that this relates to correct current address; function:  history of addresses
739 12/2/08 Roadshow  Eliminate repetitive data entry Discussed not having to enter the same information more than once into SHAKA for reporting and other uses.
740 12/2/08 Roadshow - Lucy Payments - overpayment Payments:  overpayments  Link foster parents / provider to overpayments, so cannot receive any ongoing payments until overpayments have been reimbursed to DHS SHAKA will reduce overpayments by automating based on the child's status; however, there amy be Hawaii rules that affect this issue of not paying future legit payments
741 12/1/08 Roadshow - Jonathon Address accuracies and not storing bad data The plan is to use the U.S. Postal list of HI addresses and refresh the list every three months or so then merge with a customized list for non PO addresses that will need to be maintained  Maybe an "Other" mark on the address, then what is entered into the following field could be auto-added to the customized merge list?  Mapquested and verified at time of entry and keep history of changes and changed by whom during episode.
742 12/1/08 Roadshow Census Tract Need to identify an automatic way of updating address fields with census tract numbers
743 12/1/08 Roadshow Purchase Orders Need way to automate the creation of Purchase Orders - Clothing-allowance and other expenses; purchase orders; every kid in care has to have clothes, goal is to get kid back; initial clothing allowance based on age and circumstances, situation, annual up to initial plus $100, foster parents every six months, receipts - Purchase Order made out to a specific store (Ross and K-Mart), specific e.g. shoes, coat, female, male, board shorts; Ross will give the receipt; foster parents can purchase clothes and turn in receipts and will get a check from DAGS Need to research this topic and get more details; could auto send the PO perhaps?  Open PO $200 request; specified for child; each child amount per year; items dropped down; social worker entry for six months; we can check for over – bus passes, sports, Pos, level 1, level 2, medical level 4 – tickler on clothing allowances and other expenses
744 12/2/08 Roadshow - Barbara Portal link and Hawaiian Ancestry Under youth site, should be something about searching for Hawaiian heritage under the Ho'oulu Hawaiian Data Center site - www.ksbe.edu/datacenter Data Center's primary role is to verify hawaiian ancestry; includes steps to register Hawaiian Ancestry
745 12/2/08 Roadshow - Barbara Portal information Under Keiki Korner, should have something for children to see why they were placed in foster care (based on age appropriateness) Question:  In general why children are removed for their safety?  Or is this a suggestion for when the child logs into SHAKA?
746 12/2/08 Roadshow - Barbara Portal information Under youth site, information on where to safely go for birth control information
747 12/2/08 Roadshow - Barbara List of service providers Need a resource directory dor S.W.S. e.g. need a psychiatrist for a child in my caseload; Links for Specialty Providers – physician in a special field; types of coverage – need maps (Aloha Care, HMSA, Kaiser);  SHAKA function:  keep a list of all providers with a list of their services and their locations; provide worker with list nearest the school or home; default to current island, but allow them to change the island to see other providers and their resources (and budget source of payments)
748 12/2/08 Roadshow - Barbara Portal information Need information on clothing vouchers and other payment information and procedures that need to be followed Part of portal, or part of resource family SHAKA log ins? General information besides their specific payments statuses and amounts
749 12/2/08 Roadshow - Barbara Relationships in dropdown lists In SHAKA how to specify "kin" (versus in CPSS, have "relatives" and "non-relatives")
750 12/7/08 cc Portal addition Add Kalani movie – make sure okay and not copyrighted 8 minute version shown at Aha on November 7th 2008
751 12/1/08 Roadshow Reports Need worker monthly reports generated at end of month e.g. # of kids visited, # of families visited Perhaps this will be part of dashb
752 12/4/08 Roadshow - Ruth Youth Rights and Responsibilities on Web Portal In youth site, add a section for Responsibilities, not just Rights. Youth Coalition, local and national, have programs to empower youth - this is about helping the youth understand how they need to act in society and what their responsibilities are for their personal excellence
753 12/1/08 Roadshow Online documentation Request for online Greenbook, plus ICFs, plus Q and A section relating to policies and procedures, and best practices
754 7/22/08 Randy Fonseca email POS  POS contracts online; lists of provers with specific services (as drop downs) to both select as needed for each person, as well as a location for the provider to enter the services provided to each person, time, date etc.  SSD oversees three contracts with PARENTS, Inc (Comprehensive Counseling for East HI; FSS on Maui; Comprehensive Counseling on Oahu sub-contracted to (or by?) Catholic Charities. Need complete list of POS vendors with contract dates and terms etc.  Hale Kipa – placements (five different codes) – expense vendor – maintenance of vendors
755 12/10/08 Theresa Krief and Joe Borgo EA meeting GIS layers Cross layer with Police reports, census report, community survey, home values, income etc. along with removal homes to identify prevention opportunities and trends - protective factors by demographics
756 12/11/08 Marquis Miyauchi Payments - information CWS program does not make payments for child care (need to contact BESSD) - response to question about child care payments for disabled foster child
757 12/1/08 Roadshow History with dates for certain information Need to keep start and end dates for cetain responsibilities within one episode e.g. GAL may change (keep history) and for other fields such as addresses as Resource Family moves, or child moves etc.
758 12/1/08 Roadshow Placement Need to know who is in the home before placing a child there (on call resource can place at night)
759 12/2/08 Roadshow Visits Visits:  Start and end checks (date and time) and who visited; who else attended; where; value of the visit, and the reason for the visit; who corroberates?  GPS – Trust – professional basis – family journal – list of items to discuss plus assessment at home, added – who the visit was with, for how long, follow-up needed/offered – VCL with VCMs – behavior modification – who, what, where, when, how – assess more cases 
760 12/2/08 Roadshow Migration from CPSS to SHAKA Diskettes – WBC – cases of information – paper case – external to CPSS; safe family home reports; court orders; printed case file; scan information in – closing down case files age out, adoption etc. physical documents; migration of existing CDs and scan in paper; we need to migrate paperwork - ** DH Permanency Unit **  
761 12/2/08 Roadshow Online training Staff Development – intranet – CBTs online training – sign-in; track progress; Training April, May, June;  PRIDE; registration – classes – need  and what they would like to have – length of time (level of training for each worker) – LEPs yearly – CPR etc. – email system (Wil – ask his needs)  self-pre and post test;  UH – video-taped; distance learning; signature (tiny printer?);  
762 12/2/08 Roadshow Licensing and vendor codes Licensing – temporary vendor codes for placements – provider –FMO – AFCARS - ? backend feed from AFCARS? Temp number removed or mapped to the “real” number; Need to research  
763 12/2/08 Roadshow PD-Five-O or PD-411 and SHAKA access Police need to enter assigned to (officer name and contact info (and email address?)), and police need to know the assigned worker
764 12/2/08 Roadshow Auto-notifications externally Address changes auto-notify other agencies and divisions e.g. MQD if child's address changes Can include other types of auto-communications, e.g. Automated Public Service Announcements – to PIO and educational offices (where to post) – state needs to get organized with agencies who deal with children
765 12/5/08 Roadshow Adoptions and Guardianships - Portal Payments and agreements and rules; forms to fill out to comply with rules (no more than 3 children with difficulty-of-care etc.)
766 12/11/08 NAGW email Expanding use of Internet Investigate Twitter etc.  If it is of general interest for citizens, I'll send out a tweet about the link on the website, such as when the council agendas are posted, special events.  Liz Rainey http://twitter.com/killeenweb
Well, for the city, I post meeting notices, agenda posting notices, events, weather alerts, press releases, notices about video and photos on the site  Apgar, Kevin <ApgarK@naperville.il.us>
Another cool thing about Twitter is that there are services like TwitterFeed that allow you to link up RSS feeds to your Twitter account and automatically send out notices via Twitter about updates you've made on sites you run. My TF account covers my blog, Flickr, GoodReads, Vimeo, and Yelp. So I write them up and Twitter Tweets them without me having to worry about it. Being ultimately lazy, I love having the Web do it for me. ;-)  Kevin Apgar  Naperville, IL 60540  Ph: (630) 420-6004 E-mail: apgark@naperville.il.us  Web: www.naperville.il.us Twitter: www.twitter.com/NapervilleIL 
767 2/2/09 cc Special services to children in runaway's home Identify other children in a home where there is a runaway; stop the pattern for others by providing any needed support targeted specifically to prevent runaways
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